Popular Articles

  1. User/Provider Connection

    The User/Provider connection is a setting that allows a user that has logged in to directly link that user to a Provider record.   Related Functions This setting affects the following functions in the application: Telemedicine Electronically ...
  2. AnywhereCare (Telehealth Only)

    How to use the integrated AnywhereCare Telehealth virtual visits within the EMR.
  3. Hold Claims

    Hold claims are claims that a user has purposefully changed the claim status to Hold so the claims will not be billed. It is important to not lose track of claims in a Hold status. They should be reviewed periodically to verify the reason they we...
  4. Release 22.09 - June 9th, 2022

    New Features and Updates General U10663 - Additional Chrome compatibility conversion:   Since Microsoft® has begun the process of phasing out Internet Explorer, we have started converting the remaining areas of our software (that were pre...
  5. Overview of Iguana Hl7 Interface Engine

    The Iguana Hl7 Interface Engine is a third-party tool that is installed on a computer/server at the office.  This tool allows our application to interface with on-site devices that can send or receive HL7 files. This tool runs as a service on the PC...
  6. How do I stop Microsoft Edge browser from overriding Internet Explorer?

    During some recent Windows updates, Microsoft has turned on the ability of their new browser, Edge, to take over Internet Explorer pages. You will know this is happening if you click on the Internet Explorer icon, but the window opens in Edge instea...
  7. Print Management

    The Print Management Report is designed to print or view  large amounts of patient letters or signed notes. This can be used for medical records requests, patient requests, and more.  Watch the Video Step-By-Step Instructions ...
  8. Company Settings

  9. Edit a Prescription Favorite

    Follow these steps to edit a prescription favorite: Access the Prescriptions/Medications Chart Tab. Select the Prescription Favorite you wish to edit. Select the Favorites  menu list. Select the Edit Favorite menu option. Modi...
  10. eProvider Solutions Emergency Access Clearinghouse Connection Option

    Question:  What is eProvider Solutions (ePS) Emergency Access clearinghouse connection option?  Answer: eProvider Solutions is a clearinghouse that we partnered with to aid with claims submission for commercial payers while Change Healthcare is ...