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Any user at a practice with the Admin security role can change a user password. Generally, this is only done when a user is locked out of the database. For security reasons, iSalus Customer Success staff will NOT reset passwords for users ov...
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OfficeEMR is integrated with CoverMyMeds Real-Time Benefit Checks & Electronic Prior Authorizations to provide prescribers with prescription price transparency and an electronic prior authorization module directly within the EHR. This feature set ...
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This article describes the necessary steps to enable 2FA logins for users in your practice, and the steps for a user to complete the initial setup. This is entirely optional for using OfficeEMR but may be required by your Cybersecurity Insurer or ot...
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The User/Provider connection is a setting that allows a user that has logged in to directly link that user to a Provider record. Related Functions This setting affects the following functions in the application: Telemedicine Electronically ...
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Question What is the difference between Telehealth, Telemedicine, eVisits, and and Virtual Check-Ins? Answer Type of Service Definition CPT Codes Patient Relationship with Provider Additional Information Telehealth A visit with a pro...
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Last Updated: 03/28/2024
in FAQs & Troubleshooting Billing
Question: What is eProvider Solutions (ePS) Emergency Access clearinghouse connection option? Answer: eProvider Solutions is a clearinghouse that we partnered with to aid with claims submission for commercial payers while Change Healthcare is ...
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Last Updated: 06/18/2026
in Using iSalus Reports
Aging Analysis : This report is used to view outstanding aged receivables grouped by a desired category.
Bypass Claim: This report is used to identify claims where the custom procedure code validation rules have been bypassed.
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During some recent Windows updates, Microsoft has turned on the ability of their new browser, Edge, to take over Internet Explorer pages. You will know this is happening if you click on the Internet Explorer icon, but the window opens in Edge instea...