Popular Articles

  1. AnywhereCare (Telehealth Only)

    Last Updated: 06/17/2021 in Using iSalus
    How to use the integrated AnywhereCare Telehealth virtual visits within the EMR.

  2. User/Provider Connection

    Last Updated: 02/19/2020 in Setup & Account Administration User Setup
    The User/Provider connection is a setting that allows a user that has logged in to directly link that user to a Provider record.   Related Functions This setting affects the following functions in the application: Telemedicine Electronically ...

  3. Release 22.09 - June 9th, 2022

    Last Updated: 06/05/2023 in Release Notes Release Notes 2022
    New Features and Updates General U10663 - Additional Chrome compatibility conversion:   Since Microsoft® has begun the process of phasing out Internet Explorer, we have started converting the remaining areas of our software (that were pre...

  4. Overview of Iguana Hl7 Interface Engine

    Last Updated: 02/12/2020 in Interfaces & Features HL7 Interfaces Iguana HL7 Interface Engine
    The Iguana Hl7 Interface Engine is a third-party tool that is installed on a computer/server at the office.  This tool allows our application to interface with on-site devices that can send or receive HL7 files. This tool runs as a service on the PC...

  5. Print Management

    Last Updated: 09/16/2019 in Using iSalus Reports EMR Reports Other EMR Reports
    The Print Management Report is designed to print or view  large amounts of patient letters or signed notes. This can be used for medical records requests, patient requests, and more.  Watch the Video Step-By-Step Instructions ...

  6. Hold Claims

    Last Updated: 02/25/2021 in Using iSalus Billing Dashboard Revenue Cycle Wheel Revenue Cycle Wheel - Manage
    Hold claims are claims that a user has purposefully changed the claim status to Hold so the claims will not be billed. It is important to not lose track of claims in a Hold status. They should be reviewed periodically to verify the reason they we...

  7. How do I stop Microsoft Edge browser from overriding Internet Explorer?

    Last Updated: 08/06/2021 in FAQs & Troubleshooting Technology
    During some recent Windows updates, Microsoft has turned on the ability of their new browser, Edge, to take over Internet Explorer pages. You will know this is happening if you click on the Internet Explorer icon, but the window opens in Edge instea...

  8. eProvider Solutions Emergency Access Clearinghouse Connection Option

    Last Updated: 03/28/2024 in FAQs & Troubleshooting Billing
    Question:  What is eProvider Solutions (ePS) Emergency Access clearinghouse connection option?  Answer: eProvider Solutions is a clearinghouse that we partnered with to aid with claims submission for commercial payers while Change Healthcare is ...

  9. Setup Group Policy Settings for iSalus on a Domain

    Last Updated: 02/24/2020 in Setup & Account Administration Computer and Equipment Setup
    Best Practices for setting up a Domain to run iSalus Healthcare's EMR.

  10. Fax a Document

    Last Updated: 11/16/2020 in Using iSalus eDocuments
    How to fax an eDocument.
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