Popular Articles

  1. Reset a user password

    Any user at a practice with the Admin security role can change a user password. Generally, this is only done when a user is locked out of the database.   For security reasons, iSalus Customer Success staff will NOT reset passwords for users ov...
  2. Scanning Dynamsoft Install Caught in Install Loop

    Overview Beginning with Google Chrome v142 (and other Chromium-based browsers such as Edge), Chrome introduced a new security requirement called Local Network Access . This change restricts websites from connecting to applications or service...
  3. Payment Posting Overview

  4. User Settings

  5. Changing a CPT Code & Resending a Claim

    How to Change a CPT Code on a Claim and Submit the Corrected Claim 1.Go To Billing Portal. 2.Click on Billing Query. 3.Search for the Claim you wish to edit. 4.Double click on the claim to edit. 5.The claim will open, Right click on th...
  6. OfficeEMR 2021 ONC Costs and Limitations

  7. Schedule Setup

  8. Patient Cost Estimator Overview

    The Patient Cost Estimator feature allows practices to generate Good Faith Estimates for patients. However it does not end there, the Patient Cost Estimator also allows practices to provide insured patients with an out of pocket cost estimate fo...
  9. Complete Identity Proofing via ID.me

    The purpose of Identity Proofing is to ensure an OfficeEMR provider is who they claim to be prior to being able to electronically send prescriptions from the EMR. This document will describe the necessary steps to complete the setup from the prov...
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