Popular Articles

  1. Hold Claims

    Hold claims are claims that a user has purposefully changed the claim status to Hold so the claims will not be billed. It is important to not lose track of claims in a Hold status. They should be reviewed periodically to verify the reason they we...
  2. eDocuments

  3. Schedule Setup

  4. Complete Identity Proofing via ID.me

    The purpose of Identity Proofing is to ensure an OfficeEMR provider is who they claim to be prior to being able to electronically send prescriptions from the EMR. This document will describe the necessary steps to complete the setup from the prov...
  5. User Settings

  6. Claims Interface (DFT - Inbound & Outbound)

    Claims interfaces are established to assist in transferring financial data from one software to another. The common use case for these types of interfaces is when a facility/device creates claims on your behalf. These are instances such as PACS syst...
  7. Changing a CPT Code & Resending a Claim

    How to Change a CPT Code on a Claim and Submit the Corrected Claim 1.Go To Billing Portal. 2.Click on Billing Query. 3.Search for the Claim you wish to edit. 4.Double click on the claim to edit. 5.The claim will open, Right click on th...
  8. Add an NDC Number to a Procedure Code

    The NDC (National Drug Code) is a unique product identifier issued by the FDA for drugs intended for human use.  Certain insurance companies require that when a drug is reported on a claim, the NDC information must also be attached to that claim. ...
  9. What is the difference between Telemedicine, Telehealth, eVists and Virtual Check-In?

    Question What is the difference between Telehealth, Telemedicine, eVisits, and and Virtual Check-Ins? Answer Type of Service Definition CPT Codes Patient Relationship with Provider Additional Information Telehealth A visit with a pro...
  10. Setup 2FA Authenticator App for User Login

    This article describes the necessary steps to enable 2FA logins for users in your practice, and the steps for a user to complete the initial setup. This is entirely optional for using OfficeEMR but may be required by your Cybersecurity Insurer or ot...