Popular Articles

  1. Payment Posting Overview

  2. Changing a CPT Code & Resending a Claim

    How to Change a CPT Code on a Claim and Submit the Corrected Claim 1.Go To Billing Portal. 2.Click on Billing Query. 3.Search for the Claim you wish to edit. 4.Double click on the claim to edit. 5.The claim will open, Right click on th...
  3. Reset a user password

    Any user at a practice with the Admin security role can change a user password. Generally, this is only done when a user is locked out of the database.   For security reasons, iSalus Customer Success staff will NOT reset passwords for users ov...
  4. Patient Cost Estimator Overview

    The Patient Cost Estimator feature allows practices to generate Good Faith Estimates for patients. However it does not end there, the Patient Cost Estimator also allows practices to provide insured patients with an out of pocket cost estimate fo...
  5. User Settings

  6. Schedule Setup

  7. eDocuments

  8. OfficeEMR 2021 ONC Costs and Limitations

  9. Claims Interface (DFT - Inbound & Outbound)

    Claims interfaces are established to assist in transferring financial data from one software to another. The common use case for these types of interfaces is when a facility/device creates claims on your behalf. These are instances such as PACS syst...
  10. Complete Identity Proofing via ID.me

    The purpose of Identity Proofing is to ensure an OfficeEMR provider is who they claim to be prior to being able to electronically send prescriptions from the EMR. This document will describe the necessary steps to complete the setup from the prov...