Missing Payer

Error Level: Claim

Error Message: Unable to determine payer for this claim's payments. 

Actions to Take: Please connect the claim to a insurance payer. Note that you may first need to update the claim if it doesn't have the correct payer attached. 

About this Error: You may see this error if a payment comes in from a secondary crossover insurance that isn't on the claim -- in this case, you will need to update the claim with the correct secondary, and click "Resolve" on the error to attach this insurance to the posting.