Refunds/Credits - Accessing Credit Balance Screen

Accessing Credit Balance Screen to work multiple Claims with a credit

  • Navigate to Billing portal.  Under Payment Posting select Credit Balance screen

Credit Balance Screen for single Claim

From Patient Setup Window

  • Select More
  • Select Credit Balance to open the Refund / Transfer screen

 From Transaction History

  • Navigate to Patient Transaction History from a single claim
  • Right click on the line 
  • Select Credit Balance to open the Refund / Transfer screen

From Payments dropdown

  • Navigate to Payments dropdown within a claim
  • Select Credit Balance to open the Refund / Transfer screen