Popular Articles

  1. Reset a user password

    Any user at a practice with the Admin security role can change a user password. Generally, this is only done when a user is locked out of the database.   For security reasons, iSalus Customer Success staff will NOT reset passwords for users ov...
  2. Release 22.09 - June 9th, 2022

    New Features and Updates General U10663 - Additional Chrome compatibility conversion:   Since Microsoft® has begun the process of phasing out Internet Explorer, we have started converting the remaining areas of our software (that were pre...
  3. Overview of Iguana Hl7 Interface Engine

    The Iguana Hl7 Interface Engine is a third-party tool that is installed on a computer/server at the office.  This tool allows our application to interface with on-site devices that can send or receive HL7 files. This tool runs as a service on the PC...
  4. Print Management

    The Print Management Report is designed to print or view  large amounts of patient letters or signed notes. This can be used for medical records requests, patient requests, and more.  Watch the Video Step-By-Step Instructions ...
  5. eProvider Solutions Emergency Access Clearinghouse Connection Option

    Question:  What is eProvider Solutions (ePS) Emergency Access clearinghouse connection option?  Answer: eProvider Solutions is a clearinghouse that we partnered with to aid with claims submission for commercial payers while Change Healthcare is ...
  6. Fax a Document

    How to fax an eDocument.
  7. Billing Reports

    Aging Analysis : This report is used to view outstanding aged receivables grouped by a desired category. Charge Analysis : This report is used to view Charge Amount, Procedure Count, and Allowed Amount over a specified time period. Pa...
  8. Error Out a Signed Encounter Note

    Error Out a Signed Encounter Note A user who has sign-off permissions may error out a note and remove it from the patient summary timeline. This can be done for notes signed inadvertently, missing data, and more. From the Patient Chart, open the ...
  9. Setup Group Policy Settings for iSalus on a Domain

    Best Practices for setting up a Domain to run iSalus Healthcare's EMR.
  10. iScheduler Day Setup

    The iScheduler Day Setup is used to create structured schedules for individual resources . User access to the iScheduler Day Setup can be configured in the roles .  NOTE FROM IMPLEMENTATION: Most databases are setup to provide only the users w...