Popular Articles

  1. Print Management

    The Print Management Report is designed to print or view  large amounts of patient letters or signed notes. This can be used for medical records requests, patient requests, and more.  Watch the Video Step-By-Step Instructions ...
  2. Billing Reports

    Aging Analysis : This report is used to view outstanding aged receivables grouped by a desired category. Bypass Claim: This report is used to identify claims where the custom procedure code validation rules have been bypassed. ...
  3. How do I stop Microsoft Edge browser from overriding Internet Explorer?

    During some recent Windows updates, Microsoft has turned on the ability of their new browser, Edge, to take over Internet Explorer pages. You will know this is happening if you click on the Internet Explorer icon, but the window opens in Edge instea...
  4. eProvider Solutions Emergency Access Clearinghouse Connection Option

    Question:  What is eProvider Solutions (ePS) Emergency Access clearinghouse connection option?  Answer: eProvider Solutions is a clearinghouse that we partnered with to aid with claims submission for commercial payers while Change Healthcare is ...
  5. Fax a Document

    How to fax an eDocument.
  6. Overview of Iguana Hl7 Interface Engine

    The Iguana Hl7 Interface Engine is a third-party tool that is installed on a computer/server at the office.  This tool allows our application to interface with on-site devices that can send or receive HL7 files. This tool runs as a service on the PC...
  7. Release 22.09 - June 9th, 2022

    New Features and Updates General U10663 - Additional Chrome compatibility conversion:   Since Microsoft® has begun the process of phasing out Internet Explorer, we have started converting the remaining areas of our software (that were pre...
  8. Error Out a Signed Encounter Note

    Error Out a Signed Encounter Note A user who has sign-off permissions may error out a note and remove it from the patient summary timeline. This can be done for notes signed inadvertently, missing data, and more. From the Patient Chart, open the ...
  9. Computer and Equipment Setup

  10. Credit Card Processing