Popular Articles

  1. Billing Reports

    Aging Analysis : This report is used to view outstanding aged receivables grouped by a desired category. Charge Analysis : This report is used to view Charge Amount, Procedure Count, and Allowed Amount over a specified time period. Pa...
  2. Company Settings

  3. Credit Card Processing

  4. Error Out a Signed Encounter Note

    Error Out a Signed Encounter Note A user who has sign-off permissions may error out a note and remove it from the patient summary timeline. This can be done for notes signed inadvertently, missing data, and more. From the Patient Chart, open the ...
  5. Statement Setup

  6. Reset a user password

    Any user at a practice with the Admin security role can change a user password. Generally, this is only done when a user is locked out of the database.   For security reasons, iSalus Customer Success staff will NOT reset passwords for users ov...
  7. Edit a Prescription Favorite

    Follow these steps to edit a prescription favorite: Access the Prescriptions/Medications Chart Tab. Select the Prescription Favorite you wish to edit. Select the Favorites  menu list. Select the Edit Favorite menu option. Modi...
  8. Connect a Patient - Generate a Connection Key

    In order for a patient to use the MyMedicalLocker feature, they must have an account created and their chart needs to be connected to that account.   One way to do this is to generate a connection key and send that key to the patient.  The patient w...
  9. Add New User using Copy User

    When you are creating a new user for a staff member, iSalus recommends that you use our Copy User functionality, rather than creating the user from scratch. This will assure that a majority of settings will be assigned to the new user, and reduce th...
  10. iScheduler Day Setup

    The iScheduler Day Setup is used to create structured schedules for individual resources . User access to the iScheduler Day Setup can be configured in the roles .  NOTE FROM IMPLEMENTATION: Most databases are setup to provide only the users w...