Missing Check Number

Error Level:  Deposit

Error Message: Unable to determine ERA Check Number/Trace ID.

Actions to Take:  User should resolve the error by entering the check number/track ID for that deposit.

  1. Click Resolve
  2. Enter the check number/trace ID that you would like to use for this deposit.
  3. Click Save

About this Error:  When an ERA is received, our application will set the ERA Check Number/Trace ID field based on the value supplied in TRN 02. If this value is missing, the filed will be blank.  Users will set this value manually when creating an EOB.