Procedure Status Conflict

Error Level: Claim

Error Message: Multiple status overrides were found for this procedure.

Actions to Take: Please click "Resolve" next to the error and select the appropriate resulting Claim Status.

About this Error: It's possible for a practice to set up conflicting rules about what status to assign to a claim as the result of the posting process. For instance, if on one code you received a denial due to prior authorization issues, but on another code you received a non-covered denial, it's possible to set these denials to result in two different claim statuses. If this is the case, you will need to manually select the correct status by clicking the "Resolve" button on the error.