For practices that utilize the My Tasks Prescription Refill queue, you may find it beneficial to have all refill requests and change requests assigned to one specific user rather than having these requests assigned to a group of users. To direct all refill requests and change requests to a specific user, input the user ID into the setting. Otherwise, if left blank, prescription refill requests and change requests will be assigned to the RxRefill user group.
All Prescription Settings and Rules can be configured here: Company Settings for Prescriptions
Default Value: blank
- Blank - requests assigned to RxRefills user group
- User ID - requests assigned to the supplied user