There are cases where unsolicited results will be manually linked to the wrong chart. When these results are linked to patient charts using the unsolicited queue (My Task – Orders) they can be removed. Learn more about how results are matched to a patient: How are electronic lab results matched to orders?
- Navigate to the EMR
- Open the chart that has the incorrect result linked
- Go to the Order Entry Chart Tab > History (from the toolbar)
- From the Orders Tab select open the Order Processing Window (yellow street sign)
- From the toolbar, you will see a Red X
If the red X is not available, then you will need to contact support. This result was not linked using the unsolicited labs queue.
This will place the order in the My Task – Orders > Unsolicited Results queue to be reassigned or removed altogether.
