- Go to Setup: Billing Setup: Payers
- In the upper right corner, next to the magnifying glass, click on the gear icon to open the Window Settings menu. Go to Setup, then Claim Status. The Claim Status dialog box will open.
- Select a Claim Status on the left side of the screen. On the right side of the screen, check the Skip Auto Receipt checkbox. Save.
- Repeat as necessary for each Claim Status. At this time, each Claim Status will need to be marked individually.
If the Claim Status option is not available on the menu, and the user has the Admin role, please contact the iSalus Customer Success team to turn this functionality on.