Logged Out After AnywhereCare Visit Ends

Solution:
At the end of a telehealth session, AnywhereCare will prompt you to close the browser window in order to complete the session. Ensure that you are only closing out of the AnywhereCare tab and not the OfficeEMR tab.

This helps to ensure that the provider will remain logged into the database in order to complete any necessary documentation in the patient's chart.