Setup Two-Factor Authentication

The following steps will walk you through how to setup two-factor authentication for a user.

Background on Two-Factor Authentication

Two-factor authentication is quickly becoming the standard setup for any user needing to login to a system that contains secure data.  The two-factor authentication process requires a user to have two things when logging in:  

  1. Something you have
  2. Something you know

Currently, all users must enter a password and a username when logging into the application.  This covers the "something you know" requirement.  By implementing two-factor authentication, this requires a token to be sent via text or email to a device that the user owns.  This token is then entered as part of the login process - this covers the "something you have" requirement.


  1. Login to the application as a user that has administrative privilege's
  2. Navigate to the Setup portal
  3. Click Users
  4. Select the user that you want to modify form the list on the left
  5. Open the Two-Factor Authentication setup window
  6. Set the desire Two-Factor Authentication Method
    1. None = Two-factor authentication is off
    2. Email = Two-factor token sent via email to a designated e-mail address
    3. Text = Two-factor token sent via text to a designated phone number
    4. IdenTrust = User must authenticate via an IdenTrust USB token.
  7. Click Save to save changes