Setup Telehealth

To use the iSALUS Telehealth platform, there are a few things that you will want to do before your very first visit.

Step 1: Download Google Chrome

AnywhereCare Telehealth requires that you have Google Chrome installed on your computer. If you do not already have this, follow these steps to install Chrome on your computer:

  1. Visit the following webpage: https://www.google.com/chrome/browser/desktop/index.html 
  2. Click on the Download Chrome button
  3. Click the Accept and Install button
  4. Select the Yes button on the next prompt. Chrome will not install on your computer. The Chrome browser should launch upon completion.

Step 2: Create the User/Provider Connection

Prior to launching the AnywhereCare Telehealth feature, the user launching the Telehealth Visit must be connected to a provider that has a Telehealth License.  See the User/Provider Connection for instructions on linking users to providers. 

Step 3: Add a Telemedicine Appointment Type

This step is not required, but will likely help in your workflow

If you would like to be able to schedule a visit and designate it as a Telemedicine visit, it may be helpful to have an Appointment Type to designate this.

See the Appointment Type Setup for instructions on adding new types.

Step 4: Assign the Telemedicine Appointment Type to Resources Hosting Telemedicine Visits

This step is only necessary if you completed step 3

If you did add an appointment type, this new appointment type will need to be linked to the resource.  This can be completed in the Resource Setup window.