Payment Posting


iSalus Healthcare allows practices to accept payments from patients in several different ways. Patients may choose to pay a co-pay at the front desk, pay an outstanding balance online at home from the patient portal, or pay via the Intelligent Intake system. Regardless of how a patient payment is captured, these transactions create Receipts within the billing system. Once a receipt has been added, iSalus will attempt to turn this receipt into a payment and apply the payment to the correct procedure/claim for the patient. If the payment cannot be applied automatically, the receipt will be moved to a status of ‘Error’. All receipts in this status must be manually worked by a member of the billing team.

Credit Card Processing

This category covers the key workflows on using the integrated credit card processing within the system.