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iSalus Healthcare

  • Release Notes
  • Contact Us
  • Login to OfficeEMR
  • Home
  • Glossary
  • Setup & Account Administration
    • Billing Setup
      • Credentials For Payers by Provider
      • Adding Paper Claim Settings to a Payer
      • Add a Payment Type
      • Add a Payment Method
      • ERA Claim Status
      • ERA Adjustment Reasons
      • ERA Payments
      • ERA PLB Amounts
      • CMS-1500 Form Settings
    • Code and Fee Setup
      • Adding a New Procedure Code
      • Setting up Fee Groups/Individual Fees
      • Updating Existing Charge/Fee Amounts
      • Insert or Update an RVU Value
      • Add an NDC Number to a Procedure Code
      • Updating the Sliding Fee Scale
      • Procedure Code - Do Not Bill Flag
    • Company Settings
      • How to Update Company Settings
      • Company Setting: Abnormal Results Processor
      • Company Setting: Automated Reminder Email Consent
      • Company Setting: Automated Reminder Phone Consent
      • Company Setting: Automated Reminder Text Consent
      • Company Setting: Auto Codify Problem List Codes to SNOMED
      • Company Setting: Auto Post ERA Delay
      • Company Setting: Change Claim Status for Completed Procedures
      • Company Setting: Co-Pay receipts are applied to copay procedures
      • Company Setting: Credit Deposit Claim Status
      • Company Setting: Create Deposit Credit Error
      • Company Setting: Default Vitals units to English (vs. Metric) in the EMR
      • Company Setting: Display Co-Pay on Printed Schedule
      • Company Setting: Display Interaction Alerts on Drug History New
      • Company Setting: Display Interaction Alerts on Drug Search Grids New
      • Company Setting: Display Interaction Alerts on the RxPad New
      • Company Setting: Display Level 1 Drug-Allergy Interaction Alerts New
      • Company Setting: Display Level 1 Drug-Disease Interaction Alerts New
      • Company Setting: Display Level 1 Drug-Drug Interaction Alerts New
      • Company Setting: Display Level 2 Drug-Allergy Interaction Alerts New
      • Company Setting: Display Level 2 Drug-Disease Interaction Alerts New
      • Company Setting: Display Level 2 Drug-Drug Interaction Alerts New
      • Company Setting: Display Level 3 Drug-Disease Interaction Alerts New
      • Company Setting: Display Level 3 Drug-Drug Interaction Alerts New
      • Company Setting: Display Level 9 Drug-Drug Interaction Alerts New
      • Company Setting: Display Outstanding Balance on Printed Schedule
      • Company Setting: EMR Codified Allergy Required
      • Company Setting: Full Contractual Adjustment Settings
      • Company Setting: iScheduler Primary Appointment Color (Background)
      • Company Setting: iScheduler Secondary Appointment Color (Right Side Bar)
      • Company Setting: Lab Result Via Collection Date
      • Company Setting: Maximum number days password is valid, (0=always)
      • Company Setting: Minimum password length
      • Company Setting: Most recently used password count
      • Company Setting: Normal Results Processor
      • Company Setting: Open Dialysis Visits Chart Tab when Adding Visit
      • Company Setting: Procedure List for Vitals Timeline Wireframe Summary
      • Company Setting: Receipt Co-Pay applied to multiple procedures
      • Company Setting: Resource View
      • Company Setting: Run real time prescription benefit check (RxBC)
      • Company Setting: Skip auto-posting of Co-Pay receipts
      • Company Setting: Skip Auto-posting of Coinsurance receipts
      • Company Setting: Skip auto-posting of Deductible receipts
      • Company Setting: Unsolicited Results Processor
      • Company Setting: Wireframe List for Vitals Timeline Wireframe Summary
    • Computer and Equipment Setup
      • Clear Internet Explorer Cache
      • Group Policy (GPO) Settings for iSalus
      • Workstation Configuration
    • EMR Setup
      • Dialysis Visit Notes Setup
        • Build Dialysis Visit Note Templates
        • Assign Dialysis Note templates to the users
        • Configure Dialysis Modalites
        • Dialysis Visit Company Settings
        • Dialysis Visit User Settings
      • Orders Setup
        • Setup Default Ordered By Setting
      • Prescriptions Setup
        • CoverMyMeds Prescription Benefit Check
          • Overview of CoverMyMeds Integration
          • Setting up the CoverMyMeds RxBC Integration
          • Using the CoverMyMeds Real Time Benefit Check (RxBC)
          • Setting up the CoverMyMeds ePA Integration
          • Using the CoverMyMeds Electronic Prior Authorizations (ePA)
        • Electronic Prescribing of Controlled Substances (EPCS)
          • EPCS IdenTrust Mobile Authentication Setup
            • Overview of IdenTrust Mobile Setup Process
            • Register for an IdenTrust Mobile Account
            • Retrieve your IdenTrust Mobile Certificate
            • Download and Setup the Mobile application for Approving EPCS requests
            • Add your IdenTrust Mobile Certificate to your OfficeEMR User Account
          • EPCS IdenTrust USB Token Authentication Setup
            • Overview of the IdenTrust (EPCS) Integration
            • Register for a EPCS Token from IdenTrust
            • Setup an IdenTrust Token for EPCS
            • Renewal of an EPCS Token
        • OptimizeRx Prescription Coupons/Discounts
          • Overview of OptimizeRx Integration
          • Setting up the OptimizeRx Integration
          • Sending Coupons to Patient/Pharmacy via OptimizeRx Integration
        • Prescription Drug Monitoring Program (PDMP) Reports
          • Overview of the Prescription Drug Monitoring Program (PDMP) Integration
          • Request PDMP EMR Integration
      • Telehealth Setup
        • AnywhereCare Consent
      • Template Setup
        • User Template Defaults
      • SOAP Note Types Setup
        • Setup > EMR Setup: Progress Note / SOAP Note Types
      • Room Assignment Setup
        • Room Setup
    • Patient Setup
      • More...
        • MyMedicalLocker Admin
          • Overview of MyMedicalLocker Admin
          • Connect a Patient - Create and Connect
          • Connect a Patient - Generate a Connection Key
    • Roles
      • Overview of Roles
      • Assign a screen to a role
      • Assign a Role to a User
      • Add a new role
    • Schedule Setup
      • Appointment Types
      • Resources
      • Appointment Statuses
    • User Settings
      • User Setting: Automated Dialysis Letter Template
      • User Setting: Automated Fax Auto Send
      • User Setting: Claim Search Time Period
      • User Setting: Default Time Increment
      • User Setting: Display Amounts within Superbill
      • User Setting: Display detailed medication information in Summary
      • User Setting: Display Today's Allergy History
      • User Setting: Display Today's Assessment History
      • User Setting: Display Today's Chart Share History
      • User Setting: Display Today's Extension History
      • User Setting: Display Today's Exam History
      • User Setting: Display Today's Goal History
      • User Setting: Display Today's History of Present Illness (HPI) History
      • User Setting: Display Today's Letter History
      • User Setting: Display Today's Order History
      • User Setting: Display Today's Patient Education History
      • User Setting: Display Today's Prescription History
      • User Setting: Display Today's Problem List History
      • User Setting: Display Today's Review of System (ROS) History
      • User Setting: Display Today's SOAP Note History
      • User Setting: Display Today's Superbill History
      • User Setting: Display Today's Treatment Plan History
      • User Setting: Display Today's Vitals History
      • User Setting: EMR Primary Appointment Color (Background)
      • User Setting: EMR Secondary Appointment Color (Right Side Bar)
      • User Setting: Maximum claims per deposit page
      • User Setting: Problem List Favorite Search Days
      • User Setting: Problem List Favorite Search Type
      • User Setting: Problem List Favorites Search Max Rows
      • User Setting: Problem List Summary View
      • User Setting: Procedure List for Vitals Timeline Wireframe Summary
      • User Setting: Prompt for Dialysis Visit delivery mechanism
      • User Setting: Run real time prescription benefit check (RxBC)
      • User Setting: Search List Type
      • User Setting: Timezone Zip Code
      • User Setting: User Reported Rx - My Favorites Default Search Settings
      • User Setting: User Reported Rx - Default Reported Favorites List
      • User Setting: User Rx History - Default Status
      • User Setting: User Rx Pad - Alert Text
      • User Setting: User Rx Pad - Default Dispense as Written to Yes
      • User Setting: User Rx Pad - Default RxPad Favorites List
      • User Setting: User Rx Pad - My Favorites Default Search Settings
      • User Setting: User Rx Pad - My Therapeutic Classes Default Search Settings
      • User Setting: User Rx Pad - Default Status
      • User Setting: User Rx Pad - Oral Code
      • User Setting: User Rx Print Report
      • User Setting: Vitals Summary Table View
      • User Setting: Wireframe List for Vitals Timeline Wireframe Summary
    • User Setup
      • Access User Rx Settings
      • Access User Settings
      • Activate/Deactivate a User
      • Add New User using Copy User
      • Dashboard User Setup
      • Modify Login Times for a User
      • Obtain a DIRECT Email Address
      • Reset a user password
      • Setup and Authenticate User DIRECT Email
      • Setup Two-Factor Authentication
      • Unlock an Active User
      • User/Provider Connection
  • Using iSalus
    • My Tasks
      • Communication
        • My Tasks Communications
      • Results
        • My Tasks Results Overview
        • Result Queues
        • Result Lists
        • Results Work Area
        • Entering Findings
    • Reporting
      • Appointment Report
        • Appointment Report
      • Audit Reports
        • Login Audit
        • Security Audit
      • Billing Reports
        • Aging Analysis
          • Overview of the Aging Analysis
          • Aging Analysis Video
          • Accessing the Aging Analysis
          • Setting Aging Analysis Parameters
          • Additional Aging Analysis Options
        • Charge Analysis
          • Overview of the Charge Analysis
          • Charge Analysis Video
          • Accessing the Charge Analysis
          • Setting Charge Analysis Parameters
          • Additional Charge Analysis Options
        • Payment Analysis
          • Overview of the Payment Analysis
          • Payment Analysis Video
          • Accessing the Payment Analysis
          • Setting Payment Analysis Parameters
          • Using the Payment Analysis
        • Receipt Analysis
          • Overview of the Receipt Analysis
          • Receipt Analysis Video
          • Accessing the Receipt Analysis
          • Setting Receipt Analysis Parameters
          • Using the Receipt Analysis to View Receipt Data
          • Using the Receipt Analysis to View Missing Tickets
        • CARC Analysis
          • Overview of the CARC Analysis
          • Accessing the CARC Analysis
          • CARC Analysis Parameters
          • CARC Analysis Results
          • CARC Analysis Examples
        • Practice Summary
          • Overview of the Practice Summary
          • Practice Summary Video
          • Accessing the Practice Summary
          • Using the Practice Summary
        • Practice Aging
          • Overview of the Practice Aging
          • Accessing the Practice Aging
          • Using the Practice Aging
      • Choice Analytics
        • Overview of Choice Analytics
        • Billing Analytics
          • Overview of Billing Analytics
          • Accessing Billing Analytics
          • Billing Analytics Data Dictionary
          • Billing Analytics Examples
        • New Billing Analytics
          • Overview of New Billing Analytics
          • Accessing the New Billing Analytics
          • New Billing Analytics Data Dictionary
          • New Billing Analytics Examples
        • Scheduler Analytics
          • Overview of Scheduler Analytics
          • Accessing Scheduler Analytics
          • Scheduler Analytics Data Dictionary
          • Scheduler Analytics Examples
      • Connect Reports
      • Data Export
        • Run the Data Export
        • InfoDive Data Extract
        • Demographics Export
        • Insurance Export
        • Responsible Parties Export
        • Appointments Export
        • Authorizations Export
        • Emergency Contacts Export
        • Patient Comments Export
        • Vitals Export
        • Allergies Export
        • Problem List Export
        • Prescriptions Export
        • Progress Notes Export
        • Letters Export
        • eDocument Metadata
        • Patient Communications Export
        • Claims Export
        • Claim Procedure Lines Export
        • Payments Export
      • Dialysis Reports
        • New Patient Reports
      • EMR Reports
        • Summary of Care
          • Scheduled Summary of Care Exports
        • Other EMR Reports
          • Print Management
          • My Task Counts
          • Orders Advanced Search
      • Merit Based Incentive Programs (MIPS)
        • CQMsolutions Quality Reporting
          • Setup CQMsolutions Quality Reporting
          • Login to CQMsolutions
          • Create Quality Report
          • View Quality Report Details
          • Export Quality Report for Submission
        • MIPS Dashboard
          • Report 2020 MIPS Data and Scores to Mingle Health
          • MIPS Eligibility
          • MIPS Reporting - Individual vs. Group Reporting
          • Add a Clinician to the MIPS Dashboard
          • Edit a Clinician on the MIPS Dashboard
          • Delete a Clinician from the MIPS Dashboard
          • MIPS 2021 Quality Performance Category
          • Mingle Health Quality Data Extract File Contents
          • Setup Mingle Health/Registry Quality Data Extract Settings
          • Extract Mingle Health Quality Data
          • MIPS 2020 Improvement Activities Performance Category
          • MIPS 2021 Improvement Activities Performance Category
          • MIPS 2021 Promoting Interoperability Performance Category
          • MIPS 2020 Promoting Interoperability Performance Category
          • View Clinician Promoting Interoperability Scores
          • Conduct a Security Risk Analysis
          • Electronically Prescribe Medications
          • Query of Prescription Drug Monitoring Program (PDMP)
          • Verify Opioid Treatment Agreement
          • Provide Electronic Access
          • Referral Loops - Send Health Information
          • Referral Loops - Receive & Incorporate Health Information
          • Public Health and Clinical Data Exchange
          • ONC 2015 Edition CMS EHR Certification ID
          • How to Print MIPS Promoting Interoperability Report
          • Additional MIPS Resources
          • How to Apply for MIPS 2020 COVID Exception
          • MIPS PY 2019 Eligibility
          • MIPS 2019 Quality Performance Category
          • MIPS 2019 Improvement Activities Performance Category
          • MIPS 2019 Promoting Interoperability Performance Category
          • Report 2019 MIPS Data and Scores to Mingle Health
        • MU Dashboard
          • Add a Provider to the Meaningful Use Dashboard
          • View Provider MU Promoting Interoperability Scores
          • Delete a Provider from the MU Dashboard
          • Meaningful Use Quality Reporting
          • Conduct a Security Risk Analysis
          • Implement 5 Clinical Decision Support Interventions
          • Enable Drug-Drug and Drug-Allergy Interaction Checks
          • Computerized Provider Order Entry (CPOE)
          • Send Electronic Prescriptions
          • Send Referral Summary of Care
          • Receive and Incorporate Electronic Summary of Care Documents
          • Reconcile Clinical Information
          • Provide Electronic Access to Health Information
          • Provide Patient Specific Education
          • View, Download, Transmit
          • Send Secure Messages
          • Public Health and Clinical Data Registry Reporting
      • Public Health
        • Immunization Reporting
          • Immunization Registry Setup
          • Immunization Export Report
          • Evaluated Immunization History and Immunization Forecast
        • Syndromic Surveillance Reporting
          • Setup the Syndromic Surveillance Reports
          • Export Syndromic Surveillance Reports
      • Reporting Concepts
        • Business Unit
          • Overview of Business Units
          • Business Unit Setup
          • Business Unit Logic
          • Business Unit Example
          • Business Unit Reporting
        • Deposit Date vs Deposit Post Date
    • EMR
      • EMR Schedule
        • Overview of the EMR Schedule
        • Using the Office Schedule and Changing Settings
      • Patient Toolip
        • Overview of the Patient Tooltip
        • Patient Tooltip Details
      • Telehealth
        • Setup Telehealth
        • Schedule a Telehealth Visit (Optional)
        • Initiate the Telehealth Session
        • Conduct the Telehealth Visit
        • Complete the Telehealth Visit
        • Telehealth Visit (Patient Perspective - iOS/Android Required)
        • Telehealth Billing FAQ
        • Telehealth Billing Decision Trees
        • Create a Bluebar in a Superbill for Telehealth
        • Create a Telehealth Service Location
        • Create a Telehealth Procedure Code (Fee Grouping)
        • Create a Telehealth Procedure Code (Custom Code)
        • Bill a Telehealth Visit from the EMR Superbill
        • Telehealth Preferred Contact
      • Telehealth Only Database
        • Setup Telehealth
        • Start a Telehealth Visit
        • Conduct the Telehealth Visit
        • Complete the Telehealth Visit
        • Telehealth Visit (Patient Perspective - iOS/Android Required)
      • Toolbar
        • Patient Name and Demographics Hover
        • Patient Search
      • Summary
        • Clinical Reconciliation
          • Evaluated Immunization History and Immunization Forecast
        • Timeline
          • Vitals Clinical Marker
          • Notes Clinical Marker
        • Patient AMP
          • Overview of Patient AMP
          • Activating or Removing the AMP Panel
          • Customizing the AMP view
          • Patient AMP Details
      • Allergies
        • Overview of the Allergies Chart Tab
        • Allergies Chart Tab Features
        • Add a new Allergy
      • Review of Systems (ROS)
        • Add a new ROS
        • Edit an Existing ROS
        • Copy an ROS from a Previous Encounter
      • Prescriptions
        • Access the Prescriptions Chart Tab
        • Run a PDMP Report
        • Refill a Medication
        • View a Patient's Active Medication List
      • Problem List
        • Problem List Overview
        • Add a New Problem
        • Remove a Problem
        • Create an Assessment using the Problem List
        • View the Problem List History
      • SOAP Notes
        • Add Data Trends to Note
        • Error Out a Signed Encounter Note
        • Append a Signed Note
      • Dialysis Rounds
        • Add a Patient to Dialysis Round Schedule
        • View a Dialysis Round Schedule
        • Document a Dialysis Round Visit for Dialysis Billing
        • Edit a Dialysis Round Visit
        • Delete a Dialysis Round Visit
        • Inactivate a Patient from Rounds
        • Remove a Patient from Dialysis Round Schedule
        • Chart Dialysis Visit
      • Lab Results
        • Manually Enter Lab Results (Summary Timeline)
        • Trickle Import Labs and Documents Manually
        • Manually Enter Lab Results (eDocuments)
      • EM Coding
        • EM Coding Overview
        • Turn the EM Coding Engine On/Off
        • Using the EM Coding Engine
      • Patient Setup
        • Patient Communication
        • Preferred Pharmacy
      • Document With User Template Defaults
    • iScheduler
      • Patient Tooltip
        • Overview of the Patient Tooltip
        • Patient Tooltip Details
    • Billing
      • Dashboard
        • Overview
          • Overview of Billing Dashboard
        • Today's Activity
          • Today's Activity
        • Revenue Cycle Wheel
          • Revenue Cycle Wheel - Overview
            • Revenue Cycle Wheel
          • Revenue Cycle Wheel - Prepare
            • Revenue Cycle Wheel - Prepare - Overview
            • Missing Claims
            • Missing Data
            • Ready for Processing
            • Claim Issues
          • Revenue Cycle Wheel - Submit
            • Revenue Cycle Wheel - Submit - Overview
            • Pending Submissions
            • Response Submissions
            • Error Submissions
          • Revenue Cycle Wheel - Manage
            • Revenue Cycle Wheel - Manage - Overview
            • Rejected Claims New
            • Denied Claims New
            • Hold Claims New
          • Revenue Cycle Wheel - Post
            • Revenue Cycle Wheel - Post - Overview
          • Revenue Cycle Wheel - Collect
            • Revenue Cycle Wheel - Collect - Overview
        • Advanced
          • Advanced View
        • Metrics
          • Metrics View
        • Key Performance Indicators
          • Key Performance Indicators
      • Receipts
        • Collecting a Patient Payment/ Adding a Receipt
        • Receipt Posting Automation Logic
        • Receipt Posting Settings and Customization
        • Work Error Receipts Daily
        • Receipt Search Window
        • Receipts Management Window
        • Receipt Reconciliation Options
        • Import Receipts
        • Turn off Auto Receipt Posting
      • Billing Query
        • Claim Details/Edits
          • Adding a Note to a Claim
          • Copy an Existing Claim
          • Modifying Multiple Claims
          • Add an NDC Number to a Claim
          • Fixing an Inactive Procedure Validation Error
          • Procedure Code - Billing Setting
          • Missing Diagnosis
          • Missing Responsible Party
          • Missing Primary Insurance
          • Missing Rendering Provider
          • Missing Service Location
          • Missing Signature
          • Missing Procedure
          • NDC Errors
          • Claim Issues - Global Period
        • Working Aged Receivables
          • Claim Comments
            • Introduction to Claim Comments
            • Accessing Claim Comments from the Claim Details
            • Accessing Claim Comments from the Transaction History
            • Creating a Claim Comment
      • Refunds/Credits
        • Move a Claim Credit between Claims
        • Apply a Refund to a Claim Credit Balance
        • Using the Refund Maintenance Tool
      • Claim Submission
        • Claim Submission History
        • Changing a CPT Code & Resending a Claim
      • Credit Card Processing
        • Run a Patient Credit Card Payment
        • Run a Payer Credit Card Payment
        • Open, View and Print Credit Card Receipts
        • Reverse a Credit Card Payment (Receipts Screen)
        • Reverse a Credit Card Payment (Quickpay Screen)
      • Payment Posting
        • General Information
          • Payment Posting Summary
          • Payment Posting Customization
          • General Workflow
          • ERA Workflow
          • EOB Workflow
          • Statement Check Workflow
          • Posting Interest
        • Deposits Screen
          • Purpose
          • What does it show?
          • How does information get here?
          • Search for a Deposit
          • Change Display Settings
          • Open/View a Deposit
          • Deposit Management
          • New Deposit
          • Edit Deposit Details
          • Add a Claim to a Deposit
          • Edit Claim Details in a Deposit
          • Send a Deposit to be Posted
          • Reset or Remove a Deposit
          • Ignore a deposit
          • Deposits - Manager Priorities
          • Deposits - Poster - Day to Day Process
          • Link a paper EOB to a Deposit
          • Importing Patient Payments
        • Posting Screen
          • Purpose
          • What does it show?
          • How does information get here?
          • Search for a Posting
          • Change Display Settings
          • Open/View a Posting
          • Resolving Posting Errors
        • Resolving Errors
          • Deposit Errors
            • Debit ERA
            • Duplicate Deposit
            • Invalid Transaction Heading Code
            • Missing Check Number
            • Missing Payment Method
            • Missing Payment Type
            • Payer Mismatch
            • Provider-Level Adjustment Found
          • Claim Errors
            • Carrier Payment Mismatch
            • Claim Not Found
            • Claim-Level Adjustment Found
            • Claim Supplemental Amount Found
            • ERA Missing Procedures
            • Invalid Recoup
            • Missing Payer
            • Missing Payment Information
            • Patient Import Error
            • Payer Level Mismatch Error
            • Procedure Status Conflict
            • Procedure Level Conflict
            • Patient Responsibility Inconsistent
            • Deposit Claim Error - Missing Procedures
          • Procedure Errors
            • Deposit Conversion Error
            • Missing Payment Type
            • Procedure Code Conflict
        • ERA Amount Reporting
          • Deposit Reporting Summary
          • Sending to Deposit Reporting
          • Viewing Deposit Reporting
        • Reviewing Posting Details
          • Accessing Posting Details
          • Deposit Posting Details
          • Deposit Claim Posting Details
        • Patient Payments
          • New Payment Screen
      • Patient Collections
        • View Patient Transaction History
      • Billing Letters
        • Print a Billing Letter
      • Eligibility
        • Batch Eligibility - My Task Flow
    • eDocuments
      • Open Patient in eDocuments
      • Navigate the Folders
      • Import a Document
      • Scanning in Files
      • Send a Document for Review
      • Move, Copy, Delete and Export a Document
      • Printing an eDocument
      • Fax a Document
      • Add Patient Education
      • Save as Faxable
  • FAQs & Troubleshooting
    • Billing
      • Payment Posting
        • What do I do if I haven't received an ERA from a payer?
        • Why don't I see my claim when adding to a deposit batch?
        • How can I add a custom adjustment to a manual EOB?
      • What are the default/original CMS-1500 (HCFA) Form Setting Values?
    • Telehealth
      • Medicare Telehealth FAQ's March 17, 2020
      • What is the difference between Telemedicine, Telehealth, eVists and Virtual Check-In?
      • Telehealth Billing FAQ
      • Unable to start a Telehealth Session
      • Unable to Connect
      • Logged Out After AnywhereCare Visit Ends
      • Session Timer Logging Me Out During AnywhereCare Visit
      • Getting a "Save Place in App" Screen
      • Why does the user see this message: "The following permissions are required to start a telehealth session..."?
      • Patient is Receiving Two Separate Text Messages
    • Clinical / EMR
      • General
        • Resolving PDF Printing Issues after Windows 10 Update to build 2004 using Internet Explorer
        • 2021 EM Coding Guidelines - Our Plan
        • Is OfficeEMR 21 CFR, Part 11 Compliant?
      • Medications
        • Electronic Prescriptions FAQ
      • Order Entry
        • How do I know who closed an order?
      • Dragon Dictation
        • Troubleshooting Dragon
    • Certification and Versions
      • View Current Software Version
      • ONC Certification ID
    • MyMedicalLocker
      • Patient is not receiving MyMedicalLocker token when initiating a password reset to email
    • Technology
      • What should I do when I can not access OfficeEMR?
      • What is iSalus Healthcare's policy and plan for Internet Explorer?
      • How can I keep OfficeEMR more secure?
    • HealthWatch CCM
      • Patient Enrollment
      • Consenting
      • Care Coordination
      • CCM Billing
      • Accessing Your HealthWatch Patient Data
    • How to Contact Support Updated
    • Intelligent Intake
      • What happens if I remove an item from my history template that exists on my Intelligent Intake questionnaire?
      • What happens if I remove an item from my encounter based template that exists on my Intelligent Intake questionnaire?
      • What happens if a remove a template from Intelligent Intake if that questionnaire has already been assigned to patients?
  • Interfaces & Customizations
    • Webservice Documentation
      • Access to Webservices
      • iSalusTPS.SetReceiver
      • iSalusTPS.GetSender
      • iSalusTPS.SetSenderResponse
      • iSalusPatient.GetSetup
      • iSalusPatient.UpdateSetup
      • iSalusExternal.ExportClaims
      • iSalusExternal.ExportClaimProcedures
      • iSalusRetrieve.GetRendering
      • iSalusPayers.GetPayer
      • iSalusPatient.PatientList
      • iSalusEMR.ProblemPatient
      • iSalusSchedule.ScheduleList
      • iSalusSchedule.CreateAppointment
      • iSalusSchedule.CancelAppointment
      • iSalusWindow.GetList
      • iSalusExternal.SaveAppointmentStatus
      • iSalusSchedule.ScheduleList
      • iSalusSchedule.AppointmentList
    • AAOE Empower Interface
      • Overview of AAOE Empower Interface
      • Setting up the AAOE Integration
      • Appointment HL7 Interface to Trigger Outcome Surveys
    • Iguana HL7 Interface Engine
      • Overview of Iguana Hl7 Interface Engine
      • Starting or Stopping a Channel in Iguana
      • Starting and Stopping the Iguana Service
      • How to Fix the Error: Error getting startup status: 0 : error -
    • InfoDive
      • Overview of InfoDive Integration
      • Setup the InfoDive Integration
      • Running a Validation report for InfoDive
    • AlertMD Integration
      • Overview of AlertMD Integration
      • Setup the AlertMD Integration
      • Using the AlertMD Integration
    • Automated Appointment Reminders
      • Overview of Automated Appointment Reminders
      • Setup the Automated Appointment Reminder Integration
      • Using the Automated Appointment Reminder Integration
    • PaySimple
      • PaySimple
    • CoverMyMeds Integration
    • Electronic Prescribing of Controlled Substances (EPCS) Integration
    • OptimizeRx Prescription Coupons/Discounts Integration
    • Prescription Drug Monitoring Program (PDMP) Integration
    • TolmarSync Integration
      • Overview of TolmarSync Integration
      • Setup the TolmarSync Integration New
      • Using the TolmarSync Integration New
  • Tools & Resources
    • Implementation Guide
      • Billing
        • Enrollments
      • Clinic (EMR)
        • EMR Customization
    • Choice Implementation Guide
      • Implementation Overview
      • Training
      • Feature Selection & Sign-Up
      • All Things Billing
      • IT Setup
      • Interfaces
    • Training and Customization
      • Template Customization
    • Invoicing
      • Provider License Summary
    • Billing Reference Tools
      • MSP Reasons
      • NDC Number Format Conversion
      • Place of Service Code Set
      • Type of Bill Code Set
  • Release Notes
    • Release 21.04 - Release February 25th, 2021 New
    • OfficeEMR Mobile - Android v1.0.173 (173) - February 25, 2021
    • OfficeEMR Mobile - iOS v 5.7.2 (159) - February 24, 2021
    • Release 21.03 - Release February 11th, 2021
    • Release 21.02 - Release February 2nd, 2021
    • Release 21.01 - Release January 14th, 2021
    • Release 20.11 - Release December 15th, 2020
    • Release 20.10 - Release November 19th, 2020
    • OfficeEMR Mobile - Android v1.0.167 (167) - November 18th, 2020
    • OfficeEMR Mobile - iOS v5.7.0 - November 18th, 2020
    • Release 20.9 - Release November 5th, 2020
    • Release 20.8 - Release October 20th, 2020
    • Release 20.7 - Release October 1st, 2020
    • Release 20.6 - Release September 17th, 2020
    • Release 20.5 - Release September 3rd, 2020
    • Release 20.4 - Release August 20th, 2020
    • Release 20.3 - Release August 6th, 2020
    • Release 20.2 - Release July 23rd, 2020
    • OfficeEMR Mobile - iOS v 5.6.0 (136) - July 24th, 2020
    • OfficeEMR Mobile - Android v 1.0.153 (153) - July 24th, 2020
    • OfficeEMR Mobile - iOS v 5.5.5 - July 9th, 2020
    • OfficeEMR Mobile - Android v 1.0.146 (146) - July 9th, 2020
    • Release 20.1.13 - Patch Release July 1st, 2020
    • Release 20.1.12 - Patch Release June 25th, 2020
    • Release 20.1.11 - Patch Release June 18th, 2020
    • Release 20.1.10 - Patch Release June 11th, 2020
    • AnywhereCare - Android v. 1.3.3 - June, 20, 2020
    • Release 20.1.9 - Patch Release June 4th, 2020
    • OfficeEMR Mobile - Android v 1.0.137 - June 8th, 2020
    • Release 20.1.8 - Patch Release May 28th, 2020
    • Release 20.1.7 - Patch Release May 21st, 2020
    • AnywhereCare - Android v. 1.3.2 - May 25th, 2020
    • Release 20.1.6 - Patch Release May 19th 2020
    • AnywhereCare - IOS v 2.1.3 - May 19th, 2020
    • OfficeEMR Mobile - iOS v 5.5.4 - May 18th, 2020
    • Release 20.1.5 - Patch Release May 14th, 2020
    • Release 20.1.4 - Patch Release May 12th, 2020
    • OfficeEMR Mobile - Android v 1.0.135 - May 12th, 2020
    • Release 20.1.3 - Patch Release May 7th, 2020
    • Release 20.1.2 - Patch Release May 5th, 2020
    • Release 20.1.1 - Patch Release - May 4th, 2020
    • Release 20.1 - May 2020
    • AnywhereCare - Android v. 1.3.1 - April 2020
    • AnywhereCare - IOS v 2.1.2 - April 2020
    • Release 19.7.1 - February 1st, 2020
    • Release 19.7 - November 17th, 2019
    • Release 19.6.1 - November 3, 2019
    • Hot Fix: Paper Statement ID Problem and Solution
    • Release 19.6 - October 6, 2019
    • OfficeEMR Mobile September 4, 2019 Release Notes
    • Release 19.5
  • Support
  • OfficeEMR Mobile
    • Access to the OfficeEMR Mobile Application
      • Download OfficeEMR Mobile
      • Practice Access to OfficeEMR Mobile
      • Grant Users Access to the OfficeEMR Mobile Role
      • Limit users access to the OfficeEMR Mobile Menu Items
      • Login to OfficeEMR Mobile
    • Patients
      • Patient Search
        • Overview of Patient Search
        • Search for a patient
        • Add a Patient
      • Patient Charts
        • Summary
          • Overview of the Summary tab for Mobile Charts
          • Start a Telehealth Visit from OfficeEMR Mobile
          • View a patient's Problem List
          • View a patient's Medication List
          • View a patient's Allergy List
          • View a patient's Immunization History
          • View a patient's Vitals History
          • View a patient's Medical History
          • View a patient's Encounter History
        • Vitals
          • Overview of the Vitals tab for Mobile Charts
          • Add a new vital record from OfficeEMR Mobile
        • Problems
          • Overview of the Problems tab for Mobile Charts
          • View Problem History from OfficeEMR Mobile
          • Resolve/Inactivate a Problem from OfficeEMR Mobile
          • Add a note to a Problem from OfficeEMR Mobile
          • Add a new Problem from OfficeEMR Mobile
        • Allergies
          • Overview of the Allergies tab for Mobile Charts
          • View Allergy History from OfficeEMR Mobile
          • Add a new Allergy from OfficeEMR Mobile
          • Mark an Allergy List as Reviewed from OfficeEMR Mobile
        • Prescriptions
          • Overview of the Prescriptions tab for Mobile Charts
          • View Medication History from OfficeEMR Mobile
          • Add and/or Electronically Prescribe Medications from OfficeEMR Mobile
        • Charges
          • Overview of the Charges tab for Mobile Charts
          • View Closed Charges on OfficeEMR Mobile
          • View and Release Open Charges on OfficeEMR Mobile
          • Create New Charges on OfficeEMR Mobile
          • Copy an existing Charge to create new Charges on OfficeEMR Mobile
        • Photos
          • Overview of the Photos tab for Mobile Charts
          • View previously captured photos on OfficeEMR Mobile New
          • Capture a photo on OfficeEMR Mobile New
        • Dictation
          • Overview of the Dictation tab for Mobile Charts
          • View Dictation History from OfficeEMR Mobile
          • Add and/or Share a dictation from OfficeEMR Mobile
    • Schedule
      • Dialysis Rounds
        • Access Dialysis Rounds
        • View a Dialysis Unit Census
        • Bill a Dialysis Round Encounter
        • View a Chart from Dialysis Rounds
        • Edit Dialysis Round Schedule
        • Track Dialysis Visits that are Completed via Telemedicine
        • Delete a Dialysis Visit
        • View Hospitalization History
  • Home

Interfaces & Customizations

Webservice Documentation

AAOE Empower Interface

Iguana HL7 Interface Engine

InfoDive

AlertMD Integration

Automated Appointment Reminders

Electronic Faxing Integration

PaySimple

CoverMyMeds Integration

Electronic Prescribing of Controlled Substances (EPCS) Integration

OptimizeRx Prescription Coupons/Discounts Integration

Prescription Drug Monitoring Program (PDMP) Integration

TolmarSync Integration

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