Missing Signature

Claims that are Missing a Signature can be found a couple different ways.

Starting from the Revenue Cycle Wheel:

  • Hover over the group and click the magnifying glass to open the billing query screen 

Starting from Claim Query 

  • In the Billing portal click on Claim Query

  • On the Claim Query Screen under Advanced Search within the Claim Validation section select Yes for SOF

  • Click the Search button to search and find the claims

To add the Missing Signature

  1. Double click on one of the claims
  2. Click Patient button on the toolbar

  3. Click the Demographics tab on the left

  4. Click the Signature check box and set the date accordingly

  5. Close the Patient Setup screen

  6. Refresh the Claim Screen by clicking the gear icon and then click Refresh