Release 22.05 - April 7th, 2022

New Features and Updates


  • U10663 - Additional Chrome compatibility conversion:  Since Microsoft® has begun the process of phasing out Internet Explorer, we have started converting the remaining areas of our software (that were previously only compatible with IE) to be fully compatible with Chrome.  

    Please note, we will be performing this conversion on the remaining 'IE-only' compatible sections of the software with subsequent releases. With this release, the newly converted area that is now Chrome compatible is:

    • Additional areas of the software where a user is prompted to save a file externally using the 'Save As' option (e.g. Payment Extract or the Data Export report.) 


  • U12928 -  Mingle Report Measure update for 2022:   In order for practices to continue getting the appropriate credit for their measures, the MIPS Mingle PM File Extract has been updated with 2022 HCPCS codes.

Minor Changes and Bug Fixes

My Tasks


  • U13104 - New 'Error' Queue:  Created a new Error Eligibility queue. Eligibility requests that are unable to be returned due to any of the errors below, will now be routed into this queue. 
    • Unable to Respond at Current Time
    • No Response Received - Transaction Terminated
  • U13102 - New 'Inactive' logic:  Eligibility requests responses with the following statuses will now be automatically moved into the Inactive queue:
    • Subscriber/Insured not found
    • Subscriber First or Last Name is missing
    • Invalid/Missing Subscriber/Insured ID
  • U13103 - Inactive Coverage messages:  When viewing the Eligibility on an inactive coverage, the Eligibility detail screen will now default to the Services area (Inactive messages will be automatically displayed when opening the screen):



  • U12929 - Updated NDC Process for Prescribed Medications:  Some providers were receiving an invalid message, "NDC is required for electronic prescriptions" when attempting to send prescriptions for specific medications. This issue has been resolved.


  • U12328 -  New Dispersal functionality:  When dispersing eDocuments, users now have the option (at the bottom of the screen) to select the order in which the next  document is selected/loaded from the eDocuments list. 
    • Ascending - will choose the next document further down in the list. In the example below, 13222_multi_singlefile is the currently selected file. If 'Ascending' is selected, the next document that will be selected/loaded from the eDocuments list will be 13222_IE.pdf
    • Descending - will choose the next document back up in the list. So in the example above, the next document that would be loaded after 13222_multi_singlefile.TIF would be the document13222_multi_001.JPG
  • U12328 -  Reinstated Group ordering:  With the introduction of the new Scanning software, the ability to re-order eDocuments when grouping was no longer available. This has been reinstated.