Deactivate and Reactivate a Problem

Problems move between the Active and Inactive tabs rather than being deleted, so the patient's history stays intact. This article explains how to deactivate a current problem and how to bring an inactive problem back.

Deactivate a problem

Deactivating moves a problem from the Active tab to the Inactive tab.

  1. On the Active tab, find the problem you want to deactivate.
  2. Use the problem's deactivate action.
  3. Confirm when prompted.

When you deactivate a problem, its Resolution date is automatically set to today and its status is updated so it no longer appears as current. The problem then shows on the Inactive tab.

 A problem is considered inactive when its status is Inactive, Resolved, Removed, or  Remission. You can also change the status directly from the Edit Problem window — see  Edit a Problem.

Reactivate a problem

Reactivating moves a problem from the Inactive tab back to the Active tab.

  1. Select the Inactive tab.
  2. Find the problem you want to bring back.
  3. Use the problem's reactivate action.
  4. Confirm when prompted.

The problem returns to the Active tab. You can then open it to adjust its status, onset, or other details if needed.

Adding an existing problem again: If you search for and add a problem the patient  already has on the Inactive tab, the system recognizes it and reactivates the existing entry instead  of creating a duplicate. See Add a Problem.