Why is my MIPS Dashboard Quality Data not building as expected?
If Quality data is not building as expected in the MIPS Dashboard, follow the steps below in order.
Step 1: Confirm Reporting Year and Group
Verify the Reporting Year is correct.
Select Group (Clear out of the PI pop-up by clicking OK).
Step 2: Open MIPS Settings
Click the gear icon located just above the Reporting Year drop-down.
Step 3: Verify Mingle Client ID
Check the Mingle Client ID value (If it is set to CLIENTID, it must be updated).
Step 4: Update to Practice Database Name
Change the value to the practice database name (for example C4699 ).
To find the database name (Click the Lock icon at the top of the screen and choose About).
If the Mingle Client ID is already set to the database name, proceed to Step 5.
Step 5: Save Settings
Click Save, even if no changes were made. This ensures the back-end settings are re-written to the Mingle Reporting Year table, which often resolves update issues.
Step 6: Trigger a Rebuild (Caution!)
Click the Hammer icon to initiate the update.
For large databases, it is recommended to run this at the end of the business day to avoid performance impact for users.
Example:
Still Not Resolved?
If the issue persists after completing all steps above, open a Salesforce case and submit it to the Compliance queue for further review.
