Question
What is the difference between Telehealth, Telemedicine, eVisits, and and Virtual Check-Ins?
Answer
| Type of Service | Definition | CPT Codes | Patient Relationship with Provider | Additional Information |
|---|---|---|---|---|
| Telehealth | A visit with a provider that uses telecomunication systems between a provider and a patient (AnywhereCare) | 99201-99215 (Office or other outpatient visits) | New or established patients. | These are to be submitted with the appropriate telehealth modifier (Medicare requires the use of POS 02 - Telehealth). |
| Telemedicine | Patient phone calls. | 99241-99243 | Established patients only. | Not originating from a related E&M service provided within the previous 7 days nor leading to an E&M service or procedure within the next 24 hours or soonest available appointment. *Time based. |
| Virtual Check In | A remote evaluation of recorded video and/or images submitted by an established patient. | G2012, G2010 | Established patients only. | Not originating from a related E&M service provided within the previous 7 days nor leading to an E&M service or procedure within the next 24 hours or soonest available appointment. *Time based. |
| E-Visits | A communication between a patient and their porivder through an online patient portal (i.e. MyMedicalLocker) | 99241-99243 | Established patients only. | Can only be used for a cumulative time during 7 days. |
