The setting is used to define the User or User Group to assign Unsolicited Results to if an HL7 ORU file is received that contains a matching NPI to the user's ID.me Verify Provider Connection.
This setting works in unison with the Company Setting of the same name. If the company setting is set and the user setting is not OR if the User is not properly configured OR if the value in the HL7 file does not match the ID.me Verify Provider's NPI, then the company setting will be applied.
Default Value: blank
Options: User/User Group Search
Additional Considerations & Prerequisites
All of the following must be true for this setting to take effect:
- User is connected to a provider within the setup of ID.me
Setup > User Setup > ID.me Verify (Toolbar) > Provider - Provider's NPI matches the Ordering Provider ID received within the result file
Setup > Providers > Search > Demographics > NPI - HL7 ORU (interfaced result) contains an NPI for the Ordering Provider ID
Typically contained within the OBR.16.1 segment, but custom mapping can be performed - The HL7 interface is configured to digest the Ordering Provider ID from the appropriate segment
This is a mapping value internal to iSalus, but may be customized per HL7 interface via Support
If items 1 & 2 are true, but the setting is still not working as desired, it is likely that either the Lab Vendor is not providing an NPI for the Ordering Provider ID or the value exists in an unexpected or unmapped segment. Please reach out to Support to get help determining if the issue can be resolved by iSalus or may require a change from the lab system.
