Change the Status of an Order via My Task - Orders

The order status is used to determine the visibility of the order in the My Task - Orders, Open Orders list. There are three options for order status: Open, Closed, Cancelled. This article will describe the two ways to change the status of an order item within My Task - Orders. 

Steps to Complete (Right Click Menu)

  1. Navigate to the Open Orders within the My Task - Orders.


  2. From the list, you can either select and right-click over a single order or select multiple orders at once by using SHIFT+Click and/or CTRL+Click.
  3. Right-click over the selected order(s), Select Status
  4. From here, use the radio buttons to change the Status to Open, Closed, or Cancel.


  5. Save

Steps to Complete (Processing Window)

  1. Navigate to the Open Orders within the My Task - Orders.


  2. From here, locate and select the order.

  3. Within the processing window, select Processor


  4. This will open a separate window where the Status can be changed via the available dropdown.


  5. Save