Prescription Settings and Rules - Prescriptions - Check Pharmacy Operating Status

For practices that utilize the prescription screen to electronically send prescriptions, the application has the ability to check the current operating status of each pharmacy you send a prescription to. The check ensures that the pharmacy is up and able to receive a prescription. If they are not, an appropriate error message with an explanation of why the pharmacy is offline will be returned.  Practices can turn this check off if needed, but is recommended to remain on.

Configuration Note:

All Prescription Settings and Rules can be configured here: Company Settings for Prescriptions

Default Value: On


  • On - Check operating status
  • Off - Do not check operating status