To reverse a credit card payment that was taken through the integrated credit card processing portal, follow the step-by-step guide below.
- Open the Quickpay screen from a scheduled appointment.
- Select the payment that was made by left-clicking on the transaction.
- Select the Reversal button at the bottom of the window.
- The Receipt Reversal screen will display. Check the Refund credit card payment checkbox.
Enter any appropriate comments or reason for the reversal then Save to refund the credit card payment.