Error Level: Deposit
Error Message: Duplicate Deposit
Actions to Take: User should resolve the error by reviewing the duplicate deposit in question and decide to either move forward withe creating/posting the deposit or removing the duplicate deposit that was just created.
- Click Resolve
- Review the list of potential duplicate deposits. You can click on the Deposit ID to open the deposit for review.
- If you belive that the deposit that was just created is in-fact a duplicate and is not needed, select Remove Deposit. However, if you believe that this is not a duplicate and would like to proceed, click Ignore.
About this Error: Whenever an ERA/EOB is created, the system will now check for an existing deposit that may already be in the system. The check will be based on the following details. If a duplicate deposit is found, then a deposit error will be added to the deposit.
- Deposit Date
- Check Amount
- Check ID.