Claim-Level Adjustment Found

Error Level: Claim

Error Message: At least one claim-level adjustment was found. 

Actions to Take: Please choose to ignore this issue or add the appropriate claim.

  1. Click Resolve

    The fields will be populated with information from the claim, and its procedure lines will be displayed. The application will attempt to associate the Adjustment Amount with the correct procedure lines based on the outstanding balance of those procedures.

  2. Make any necessary changes to the posting information that you desire.
    NOTE:  If you do not allocate the entire adjustment amount, the error will still exist:

  3. Click Save.

About this Error:  This error occurs because a claim-level adjustment was found, and the system needs additional information to apply the money or ignore it.