Cancel Future Prescription Fills

Follow these steps to send a Cancel message to the pharmacy to cancel all future fills of a medication:

  1. In a patient chart, navigate to the medications chart tab.

  2. Navigate to the Medication History via the History button in the top toolbar.

  3. Click on the E-Status column for the medication you wish to cancel.
  4. Select the most recent Submission.
  5. Press the ... Menu and select the Cancel Prescription option.

  6. Click on the Cancel or Discontinue button to tell the pharmacy to cancel/discontinue all future fills of this medication.
  7. The pharmacy should send a Cancel response. This is visible in the Submission History (click on the E-Status) for the stopped medication.