Follow these steps to send a Cancel message to the pharmacy to cancel all future fills of a medication:
- In a patient chart, navigate to the medications chart tab.
- Navigate to the Medication History via the History button in the top toolbar.
- Click on the E-Status column for the medication you wish to cancel.
- Select the most recent Submission.
- Press the ... Menu and select the Cancel Prescription option.
- Click on the Cancel or Discontinue button to tell the pharmacy to cancel/discontinue all future fills of this medication.
- The pharmacy should send a Cancel response. This is visible in the Submission History (click on the E-Status) for the stopped medication.