Delete a Prescription Change Request

Prescription Change Requests sent by pharmacies should be replied to within 24-48 hours of receipt. All prescription change requests should be responded to with at least a denial when possible. In the event that a change request is outdated, follows these steps to delete the change request: 

  1. Access the Prescription Change Requests Task list. 
  2. Select the prescription change request you wish to delete in either the Unsolicited, My Assigned or Pending Change Requests queue.
  3. Click on the New menu.
  4. Select the Delete menu option.