Understanding the Practice Aging Report Results

The Practice Aging report can quickly show you several metrics that contribute to the financial health of your practice, defined below. You can see the definition for each field, based on whether users selected "Service Date" or "Post Dates" under the report options.

Here is what the output of the report looks like:


Field

Service Date

Post Date

ChargesTotal Charges with service dates in this month. Total Charges posted in this month. 
Remaining A/R on ChargesRemaining A/R from the total Charges for this service date month. Remaining A/R from the total charges posted in this month. 
Balances
Amount of remaining A/R on charges made up of balances.Amount of remaining A/R on charges made up of balances.
Balances -> UnsubmittedFor the balances in the remaining A/R, this is the amount that's in an unsubmitted status, excluding any Do Not Bill amount. For the balances in the remaining A/R, this is the amount that's in an unsubmitted status, excluding any Do Not Bill amount.
Balances -> InsuranceFor the balances in the remaining A/R, this is the amount that's considered insurance responsibility (the claim level is not 'Statement'), excluding any Do Not Bill amount.
For the balances in the remaining A/R, this is the amount that's considered insurance responsibility (the claim level is not 'Statement'), excluding any Do Not Bill amount.
Balances -> PatientFor the balances in the remaining A/R, this is the amount that's considered patient responsibility (the claim level is 'Statement'), excluding any Do Not Bill amount.
For the balances in the remaining A/R, this is the amount that's considered patient responsibility (the claim level is 'Statement'), excluding any Do Not Bill amount.
Balances -> Do Not BillFor the balances in the remaining A/R, this is the amount that's in a Do Not Bill status. This consists of lines marked as Do Not Bill, patient balances marked as not to have statements sent, and claim statuses that put insurance balances on hold.
For the balances in the remaining A/R, this is the amount that's in a Do Not Bill status. This consists of lines marked as Do Not Bill, patient balances marked as not to have statements sent, and claim statuses that put insurance balances on hold.
CreditsThe amount of remaining A/R on charges made up of credits (negative balances).The amount of remaining A/R on charges made up of credits (negative balances).
Procedure CountThe count of procedures with service dates in this month. The count of procedures posted in this month.
Procedure Count -> CompletedThe count of procedures with service dates in this month that have zero balances.The count of procedures posted in this month that have zero balances.
Procedure Count -> Credited
The count of procedures with service dates in this month that have credit balances.
The count of procedures posted in this month that have credit balances.
Procedure Count -> Outstanding
The count of procedures with service dates in this month that have remaining balances.
The count of procedures posted in this month that have remaining balances.
Claim CountThe count of claims with procedures with service dates in this month.The count of claims with procedures posted in this month. 
Claim Count -> Completed
The count of zero balance claims with procedures with service dates in this month.
The count of zero balance claims with procedures posted in this month.
Claim Count -> Credited
The count of claims with credit balances which have procedures with service dates in this month.
The count of claims with credit balances with procedures posted in this month.
Claim Count -> Outstanding
The count of claims with outstanding balances which have procedures with service dates in this month.
The count of claims with remaining balances with procedures posted in this month.
Patient CountThe number of patients who have procedures with service dates in this month.The number of patients who had procedures posted in this month. 
PaymentsThis shows all payments made on service dates in this month, matching the Payment Analysis if run by Charge Service Date.This shows all payments posted in this month, matching the Payment Analysis if run by Payment Post Date.
Insurance PaymentsThis shows the amount of the associated payments that are insurance payments.This shows the amount of the total payments that are insurance payments.
Patient PaymentsThis shows the amount of the associated payments that are patient payments.This shows the amount of the total payments that are patient payments.
AdjustmentsThis shows all adjustments made on service dates in this month, matching the Payment Analysis if run by Charge Service Date.This shows all adjustments posted in this month, matching the Payment Analysis if run by Payment Post Date.
Gross Collections %This shows an actual Gross Collections %, comparing the amount paid for service dates in this month to the amount charged for those services.This shows a rolling Gross Collections %, comparing the amount paid this month to the amount charged in this month.
A/R Resolution %This shows an actual A/R resolution %, comparing the payments + adjustments on service dates in this month to the amount charged for those services. This is similar to a net collections %, but without excluding non-contractual adjustments.
This shows a rolling A/R Resolution %, comparing the payments + adjustments posted in this month to the amount charged in this month. This is similar to a rolling net collections %, but without excluding non-contractual adjustments.