What happens when you select Send to EHR, how to confirm the note landed in OfficeEMR, what still needs manual entry today, and how sign-off fits your normal workflow.
In one sentence
Send to EHR writes the note into the chart tabs your practice configured; reload the patient to see the green check marks, then review everything together during your normal sign-off.
Sending the note
Where the note lands is set up once
Your practice’s encounter templates include designated areas that receive Scribe’s narrative, configured by the iSalus Implementation & Template Customization team. If a section consistently lands in the wrong place, see Where Scribe writes in the chart.
What still needs manual entry today
Scribe currently writes the narrative note. Data that isn’t captured within templates — Orders, Medications, and the Superbill — still needs to be entered the way you do today, until those features are made available. See What’s coming in EverHealth Scribe for what’s planned.
If the note doesn’t appear
| Chart was already open | Refresh by selecting the patient from the Office Schedule again, then look for the green check marks. |
| You sent a demo visit | The first-sign-in demos (Practice Visit and Sample Note) are in-app only and never write back. Record a real or test appointment from your OfficeEMR schedule instead. |
| Still nothing | Submit a support ticket to support@isalushealthcare.com with the appointment involved and whether you used the extension or the mobile app. |
Want to try the full flow without a real patient?
Add a test patient to the provider’s schedule in OfficeEMR and record that appointment. That runs the complete path, including Send to EHR.
