Company Setting: Prescription Settings and Rules - MyMedicalLocker - MyMedicalLocker Prescription Refills

For practices that provide their patients with access to MyMedicalLocker (aka the Patient Portal), you have the ability to turn on or turn off the ability for a patient to request a refill of a medication that you prescribed.  When the setting is on, patients are provided with this option.  These requests will flow directly into the My Tasks > Prescriptions > Refills queue for you to review and approve.  When the setting is off, patients are not given this option.

Configuration Note:

All Prescription Settings and Rules can be configured here: Company Settings for Prescriptions

Default Value: On


  • On - Refill requests are enabled for a patient in MyMedicalLocker
  • Off -  Refill requests are disabled for a patient in MyMedicalLocker