For practices that provide their patients with access to MyMedicalLocker (aka the Patient Portal), you have the ability to turn on or turn off the ability for a patient to request a refill of a medication that you prescribed. When the setting is on, patients are provided with this option. These requests will flow directly into the My Tasks > Prescriptions > Refills queue for you to review and approve. When the setting is off, patients are not given this option.
All Prescription Settings and Rules can be configured here: Company Settings for Prescriptions
Default Value: On
- On - Refill requests are enabled for a patient in MyMedicalLocker
- Off - Refill requests are disabled for a patient in MyMedicalLocker