Release 26.172 - November 19th, 2026

Highlights

New features

New: HCFA Claim Preview Option in Claim Entry

ISL- 14219: Although claims are submitted electronically, some users prefer reviewing them in a traditional paper format. This release introduces a preview feature that allows you to view claims on the HCFA (CMS-1500) form. You may also use this tool to visualize how previously submitted electronic claims appear on the form. The new HCFA Preview option is now available via the History dropdown menu on the Claim Entry toolbar. This preview allows you to review claims on the HCFA form without needing to batch the claim as a paper submission, as well as view how past electronic submissions appear on the form. 

Enhancements

New Fields in Scheduler Analytics for Appointment Created Date & User

ISL- 14842: Scheduler Analytics lets you build custom reports on scheduling. Until now, those reports couldn’t show who created an appointment or when, or who last changed it. With this release, the scheduler analytics Excel download now has a new Appointment Details section with four new pivot table fields:

• Created By: the user who created the appointment
• Created Date: with year, quarter, month, and date options
• Updated By: the user who last updated the appointment
• Updated Date: with year, quarter, month, and date options

These fields allow you to track when appointments are booked, by whom, and how they change after creation. You can add these new fields to your existing pivot tables. The date fields are expandable by year, quarter, month, or day, enabling you to analyze activity at your preferred level of detail. 

For more information, visit our Scheduler Analytics Data Dictionary Article.

Improvement: Member ID Now Available in Billing Analytics

ISL- 14444: Billing Analytics lets you build custom financial reports from the fields and measures it includes. Member ID wasn’t one of them, so you couldn’t tie your financial results to a specific member or search for a member’s claims. With this release, Member ID is now a field you can add to the Billing Analytics pivot tables. You can find it in three places:

• Claim Primary Payer
• Claim Secondary Payer
• Claim Tertiary Payer

With the field added, you can now build reports around member IDs for each payer on a claim. 

For more information, visit our New Billing Analytics Data Dictionary Article.

New Company Setting to Move "Do Not Bill" Procedures to the End of the Claim

ISL- 14332: On the Claim Entry screen, Do Not Bill procedures, such as MIPS codes, appeared in the middle of the billable lines with a strikethrough. That made it hard to tell billable lines from non-billable ones at a glance, and coders could overlook items during claim review. 

In this release, we added a new company setting, “Auto Sort Procedure Codes Marked Do Not Bill.” When enabled, procedures marked Do Not Bill are automatically moved to the end of the claim’s procedure list, below the billable lines. This setting will update for dates of service within the last 3 years when the claim is created and again when it’s saved or refreshed. 

Resolutions

Resolved Issue: ZIP+4 and Canadian Postal Codes Not Saving in Modernized Patient Setup

ISL-15257: Resolved an issue where the Address section of the modernized Patient Setup screen accepted only a 5-digit ZIP code. If you entered a ZIP+4, such as 12345-6789, the last four digits were dropped as soon as you tabbed out of the field or clicked Save. Canadian postal codes were rejected. Saving a patient who already had a ZIP+4 on file also cut it down to 5 digits. This issue has now been fixed. The ZIP code field now accepts 5-digit ZIP codes and ZIP+4 codes, with or without the dash. It also accepts Canadian postal codes, such as A1A 1A1, when the country is set to Canada. The city and state lookup still fills in from the first five digits, and existing ZIP+4 and Canadian postal codes now display and save in full.

Resolved Issue: Sliding Fee Information Displaying from the Previous Patient in Patient Setup Summary

ISL-15245: Resolved an issue where the Sliding Fee section on Patient Setup → Summary showed the sliding fee information of the patient you viewed previously. The section was not refreshing for the patient you currently had open. This issue has now been fixed. The Sliding Fee section now always shows the sliding fee information for the patient you have open.

Resolved Issue: Days Superbill Failing to Print Past 25 Pages in Chrome

ISL-11282: Corrected an issue where, when you printed the Days Superbill from iScheduler and it contained more than 25 pages, the first 25 pages printed but when you went on to print the next set, you would get the error “Printing failed. Please check your printer and try again.” This happened even with the Windows PDF printer. The browser would treat the printer as busy and timed out.

This issue has been fixed and you can now print a full day’s superbills.

Resolved Issue: Print Button Not Opening the Statement Preview in Statement Batches

ISL-14796: Resolved an issue where clicking the Print button in Billing → Batches occasionally failed to open the Statement Listing window for new pending batches. The print preview now launches correctly upon the first click.

Resolved Issue: Error When Adding the Rendering Provider Field in iReport

ISL-14937: Resolved an issue where, when you built a report in iReport and added the Claim → Rendering Provider field, the report kept loading and then returned error message. This issue has now been fixed. You can now add the Rendering Provider field to your iReport and run the report without an error.

Beta Program

As iSalus modernizes the application, there is an option to opt in to early access to a specific feature and provide feedback before releasing it to all users or deprecating a legacy version. Below is the list of items available for your team to enable. Read more about the Beta Program