Popular Articles

  1. AnywhereCare (Telehealth Only)

    How to use the integrated AnywhereCare Telehealth virtual visits within the EMR.
  2. Telehealth

    How to use the integrated AnywhereCare Telehealth virtual visits within the EMR.
  3. Unable to start a Telehealth Session

    The AnywhereCare telehealth module runs on Google Chrome specifically. When attempting to run a telehealth visit and being unable to start the visit, the below are common troubleshooting tips.  Allow Camera and Microphone Access In the Google ...
  4. How do I post a returned (NSF) check to a patient's account?

    Q. How do I post a returned (NSF) check to a patient's account? A. There are two steps to the process: putting the money back on the claim/account, and adding an NSF fee (if appropriate). Open the Patient Transaction History for the appropria...
  5. Computer and Equipment Setup

  6. Fax a Document

    How to fax an eDocument.
  7. iScheduler Day Setup

    The iScheduler Day Setup is used to create structured schedules for individual resources . User access to the iScheduler Day Setup can be configured in the roles .  NOTE FROM IMPLEMENTATION: Most databases are setup to provide only the users w...
  8. Error Out a Signed Encounter Note

    Error Out a Signed Encounter Note A user who has sign-off permissions may error out a note and remove it from the patient summary timeline. This can be done for notes signed inadvertently, missing data, and more. From the Patient Chart, open the ...
  9. Provider Setup

  10. Overview of Iguana Hl7 Interface Engine

    The Iguana Hl7 Interface Engine is a third-party tool that is installed on a computer/server at the office.  This tool allows our application to interface with on-site devices that can send or receive HL7 files. This tool runs as a service on the PC...