Popular Articles

  1. Error Out a Signed Encounter Note

    Error Out a Signed Encounter Note A user who has sign-off permissions may error out a note and remove it from the patient summary timeline. This can be done for notes signed inadvertently, missing data, and more. From the Patient Chart, open the ...
  2. Pull a Patient Medication History Report

    With a patient's consent, prescribers may access a patient's medication history from our partner Surescripts. The medication history includes pharmacy fill and payer level prescription history information when available for patients. Follow these st...
  3. Overview of Iguana Hl7 Interface Engine

    The Iguana Hl7 Interface Engine is a third-party tool that is installed on a computer/server at the office.  This tool allows our application to interface with on-site devices that can send or receive HL7 files. This tool runs as a service on the PC...
  4. iScheduler Day Setup

    The iScheduler Day Setup is used to create structured schedules for individual resources . User access to the iScheduler Day Setup can be configured in the roles .  NOTE FROM IMPLEMENTATION: Most databases are setup to provide only the users w...
  5. Provider Setup

  6. How do I post a returned (NSF) check to a patient's account?

    Q. How do I post a returned (NSF) check to a patient's account? A. There are two steps to the process: putting the money back on the claim/account, and adding an NSF fee (if appropriate). Open the Patient Transaction History for the appropria...
  7. Release 22.09 - June 9th, 2022

    New Features and Updates General U10663 - Additional Chrome compatibility conversion:   Since Microsoft® has begun the process of phasing out Internet Explorer, we have started converting the remaining areas of our software (that were pre...
  8. Credit Card Processing

  9. Roles

  10. Intelligent Intake