How to enter a MSP reason when Medicare is secondary.
RPA Reject: OTHER PAYER INSURANCE TYPE CODE IS MISSING OR INVALID
The claims rejected on RPA frontend because the Insurance Type code/ SBR05 value in Loop 2320 is missing.
The Insurance type code / SBR05 value is required when Medicare is a Secondary Payer.
Please correct and resubmit the claims with Insurance type code in Loop 2320~ SBR05.
- Go to the patient set up.
2. Click on the insurance Tab.
3. Click on Medicare secondary
4. Choose the MSP reason
5. Click Save.
