Popular Articles

  1. Unable to start a Telehealth Session

    The AnywhereCare telehealth module runs on Google Chrome specifically. When attempting to run a telehealth visit and being unable to start the visit, the below are common troubleshooting tips.  Allow Camera and Microphone Access In the Google ...
  2. Overview of Iguana Hl7 Interface Engine

    The Iguana Hl7 Interface Engine is a third-party tool that is installed on a computer/server at the office.  This tool allows our application to interface with on-site devices that can send or receive HL7 files. This tool runs as a service on the PC...
  3. Roles

  4. Intelligent Intake

  5. All Things Billing

    Enrollment FAQ.docx What is EDI enrollment and why is it required?  EDI enrollment is the process through which a provider/practice completes the setup to submit electronic (EDI) services to a specific payer via a clearinghouse. EDI enrollment...
  6. Billing Pro Tip: Manually Migrate Patient Balances from Old System; Creating a Balance Forward for a Patient

    A new client will not have a patient’s previous balance moved from their previous system to Choice. The balance forward can be manually created and added to the patient’s balance.  To create a Balance Forward for a patient, you must first have the b...
  7. Release 25.139 - September 16, 2025

    New features  | Enhancements | Resolutions Highlights New Features Enhancements New Public Health Case Reporting Dashboard New Patient Expired Credit Cards View New Text to Pay Links Reports Sa...
  8. Add New User using Copy User

    When you are creating a new user for a staff member, iSalus recommends that you use our Copy User functionality, rather than creating the user from scratch. This will assure that a majority of settings will be assigned to the new user, and reduce th...
  9. Connect a Patient - Generate a Connection Key

    In order for a patient to use the MyMedicalLocker feature, they must have an account created and their chart needs to be connected to that account.   One way to do this is to generate a connection key and send that key to the patient.  The patient w...
  10. Posting Interest

    Posting Interest payments has been designed to make this process: Better- Interest payments will be easily accessible to users through the Deposit Reporting option located under the More button. Faster - Interest can be posted with a single trans...