Popular Articles

  1. How do I post a returned (NSF) check to a patient's account?

    Q. How do I post a returned (NSF) check to a patient's account? A. There are two steps to the process: putting the money back on the claim/account, and adding an NSF fee (if appropriate). Open the Patient Transaction History for the appropria...
  2. Roles

  3. Intelligent Intake

  4. Release 19.6 - October 6, 2019

    Overview of the new features, workflow improvements and bug fixes contained in Release 19.6 which were applied Sunday, October 6, 2019.
  5. Pull a Patient Medication History Report

    With a patient's consent, prescribers may access a patient's medication history from our partner Surescripts. The medication history includes pharmacy fill and payer level prescription history information when available for patients. Follow these st...
  6. Billing Queue Setup

    Billing Queue setup is the screen where a practice can assign the sections of the Billing Wheel to a specific user or group. Each section of the billing wheel has each of it's categories listed so that a user can be assigned down to the specif...
  7. Posting Interest

    Posting Interest payments has been designed to make this process: Better- Interest payments will be easily accessible to users through the Deposit Reporting option located under the More button. Faster - Interest can be posted with a single trans...
  8. Setup an IdenTrust Token for EPCS

    Once you receive the IdenTrust USB token in the mail, you must set the token up.  This includes setup steps that must take place in both OfficeEMR and on your personal computer.   Things to Know Before You Start If you do not yet have a USB toke ...
  9. Statement Guides

  10. Credit Balance Screen