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The AnywhereCare telehealth module runs on Google Chrome specifically. When attempting to run a telehealth visit and being unable to start the visit, the below are common troubleshooting tips. Allow Camera and Microphone Access In the Google ...
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The Iguana Hl7 Interface Engine is a third-party tool that is installed on a computer/server at the office. This tool allows our application to interface with on-site devices that can send or receive HL7 files. This tool runs as a service on the PC...
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Enrollment FAQ.docx What is EDI enrollment and why is it required? EDI enrollment is the process through which a provider/practice completes the setup to submit electronic (EDI) services to a specific payer via a clearinghouse. EDI enrollment...
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Last Updated: 06/24/2022
in Implementation Best Practices
A new client will not have a patient’s previous balance moved from their previous system to Choice. The balance forward can be manually created and added to the patient’s balance. To create a Balance Forward for a patient, you must first have the b...
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Last Updated: 10/03/2025
in Release Notes
New features | Enhancements | Resolutions
Highlights
New Features
Enhancements
New Public Health Case Reporting Dashboard New Patient Expired Credit Cards View New Text to Pay Links Reports Sa...
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When you are creating a new user for a staff member, iSalus recommends that you use our Copy User functionality, rather than creating the user from scratch. This will assure that a majority of settings will be assigned to the new user, and reduce th...
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In order for a patient to use the MyMedicalLocker feature, they must have an account created and their chart needs to be connected to that account. One way to do this is to generate a connection key and send that key to the patient. The patient w...
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Posting Interest payments has been designed to make this process: Better- Interest payments will be easily accessible to users through the Deposit Reporting option located under the More button. Faster - Interest can be posted with a single trans...