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The " Default Benefit Type for Patient Eligibility " company setting allows a practice to default the benefit type selection when performing a patient eligibility check. For instance, entering "30" will default to "Health Benefit Plan Coverage,"...
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After drilling into the Claim Submission Report , you will see the Claim Submission Report with the appropriate detail based on your selection. The Claim Submission Report contains the following information: Claim ID : The ID of the c...
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The Claim Submission Report can be found in the Reports portal under the Billing category on the navigation bar. The Advanced Search tab of this report can be found on the right upper corner of the report. The Advanced Search tab allows a user ...
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Last Updated: 10/22/2025
in Using iSalus Reports
Aging Analysis : This report is used to view outstanding aged receivables grouped by a desired category.
Bypass Claim: This report is used to identify claims where the custom procedure code validation rules have been bypassed.
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The Claim Submission Report can be found in the Reports portal under the Billing category on the navigation bar. This report by default will open with this month's total in the Submission Summary tab. The date parameter on the Submission Summa...
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The Claim Submission Report can be used to view claims submitted to insurance within a selected date range, grouped by desired categories such as submission date, submission user, financial class, provider, or service location. The report includes...
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Open the Reports Portal in the lower left corner. On the left-hand side of the navigation pane, choose the Claim Sub Report from the Billing section. ...
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Last Updated: 10/16/2025
in FAQs & Troubleshooting
When contacting support to create a ticket via phone or email, you will be required to provide a 6-digit PIN to validate your identity during the Support process. This user-level Support PIN is generated within the application and is good for 24...
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