Access to the OfficeEMR Mobile Application

OfficeEMR Mobile is available as a free download from the Google Play Store for Android users and the Apple App store for iPhone/iPad users.

Download Links

• Google Play Store: https://play.google.com/store/apps/details?id=com.isalus.mobileemr&hl=en_US&gl=US
• Apple App Store:  https://apps.apple.com/us/app/officeemr-mobile/id385530344

The OfficeEMR Mobile application must be enabled by iSalus Healthcare at a practice level.  If this feature is not enabled for your practice, please contact our support team for more information. 

Access to the OfficeEMR mobile application for individual users is controlled via a role.  To enable this access for a user/role, follow these steps:

Steps

1. Follow the steps here to assign appropriate roles access to the OfficeEMR Mobile screen: Assign a screen to a role
2. Ensure the necessary users have access to the role that has been assigned this screen: Assign a Role to a User

Once a user is provided access to the OfficeEMR Mobile application, it may be necessary to limit exactly which portions of the application can be used by that individual. This access is controlled via roles.

Steps

1. Follow the steps here to assign appropriate roles access to the menu items in OfficeEMR Mobile.  To remove access, the role should be set to Off. To gran access, the role should be set to Write. Assign a screen to a role
   • Patients Menu Item = OfficEMR Mobile - Patient
   • Schedule Menu Item = OfficeEMR Mobile - Schedule
   • Tasks Menu Item = OfficeEMR Mobile - Tasks
   • Financials Menu Item = OfficeEMR Mobile - Financials
   • Office Mail Menu Item = OfficeEMR Mobile - Mail
2. Ensure the necessary users have access to the role that has been assigned this screen: Assign a Role to a User

Users can login to OfficeEMR Mobile with the same User ID, Password, and Company used to access the OfficeEMR website.  Depending on the device, users may configure Face ID Login or Fingerprint Login.

Steps

1. Locate the OfficeEMR Mobile app on your mobile device.  
   
   
2. Tap the app icon to launch the application.
   
   
3. Enter your User ID, Password, and Company.
4. If you would like to Save your User ID and/or use Face ID Login or Fingerprint Login, toggle the Save User ID setting to the "On" position.  After a successful login, your credentials will be securely stored and you can login with your Face or Fingerprint next time.
   
   
5. Click Log In
   1. If successful, you will be logged into the application.
      
      
   2. If the User ID, Password, or Company combination is incorrect, you will receive an error that "The Login credentials are not valid".