Popular Articles

  1. EPCS IdenTrust Mobile Authentication Setup

  2. Complete EPCS Enrollment via ID.me

    The purpose of the ID.me EPCS credential is to ensure an OfficeEMR prescriber is able to electronically send controlled substance (EPCS) prescriptions in the EMR in accordance with DEA 1311 requirements. This document will describe the necessary ...
  3. Login to OfficeEMR Mobile

    Users can login to OfficeEMR Mobile with the same User ID, Password, and Company used to access the OfficeEMR website.  Depending on the device, users may configure Face ID Login or Fingerprint Login. PRO TIP: If you have not downloaded the Offi...
  4. How do I fix a rejection for "Line Level Procedure Code is Missing or Invalid"?

    Question:  One of our claims has rejected for "Line Level Procedure Code is Missing or Invalid". How do I fix this rejection? Solution: There are several situations when this can happen: Verify that the procedure code(s) are valid codes in the...
  5. Chrome USB EPCS Setup

    In order to support our users who would like to use Google Chrome while prescribing using their existing USB token, we've created a method that requires an application actively running during a provider's session on their machine. Please work with y...
  6. ERA Payments

    Purpose The ERA Payments setup window is used in the Automated Payment Posting process. When an ERA is received, a Payment Method Code is supplied in BPR 04.  The Payment Method code will map to both a payment type and payment method in the applica...
  7. EHI Export

  8. Payment Posting Overview

  9. Data Export

  10. Respond to a prescription refill request - Approve/Replace/Deny/Reassign

    For users that have the ability to respond to a prescription refill request, you will need to take action on the requests that are assigned to you. Taking action means completing one of the following for each request:  approve the request, deny the ...