Popular Articles

  1. How do I fix a rejection for "Claim Level Date is Missing or Invalid"?

    Question:  One of our claims has rejected for "Claim Level Date is Missing or Invalid". How do I fix this rejection? Solution: The primary reason for this rejection is that the Place of Service (POS) on the claim is an Inpatient P...
  2. EPCS IdenTrust Mobile Authentication Setup

  3. CMS-1500 Form Settings

    CMS Forms Settings are the settings that can be adjusted in order to make the data on the claim form print in proper alignment. Adjustments can be made for the entire form or for each specific field on the claim form. Step-by-Step Instructions ...
  4. Release 20.1 - May 2020

    New Features Billing Payment Posting (ERA and EOB) Overhaul:   We have completely re-imagined how the entire payment posting process should work in our application.  The process will now be more customized to your practice and will auto...
  5. HL7 Appointment (SIU) Specifications - Outbound

    HL7 Appointment Message Specifications This document assumes the user has a working knowledge of HL7 standards.  Below you will find the specifications for the SIU file as it relates to OfficeEMR. If you need exports for any of the items such...
  6. Patient Cost Estimator Overview

    The Patient Cost Estimator feature allows practices to generate Good Faith Estimates for patients. However it does not end there, the Patient Cost Estimator also allows practices to provide insured patients with an out of pocket cost estimate for ...
  7. ERA PLB Amounts

    Purpose The ERA PLB Amounts setup window is used in the Automated Payment Posting process. When an ERA is received, it is possible that a Provider Level Adjustment (PLB) segment is provided. This often includes information related to accelerated ...
  8. Payment Posting Overview

  9. Login to OfficeEMR Mobile

    Users can login to OfficeEMR Mobile with the same User ID, Password, and Company used to access the OfficeEMR website.  Depending on the device, users may configure Face ID Login or Fingerprint Login. PRO TIP: If you have not downloaded the...
  10. Chrome USB EPCS Setup

    In order to support our users who would like to use Google Chrome while prescribing using their existing USB token, we've created a method that requires an application actively running during a provider's session on their machine. Please wor...