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The NDC (National Drug Code) is a unique product identifier issued by the FDA for drugs intended for human use. Certain insurance companies require that when a drug is reported on a claim, the NDC information must also be attached to that claim. ...
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Hold claims are claims that a user has purposefully changed the claim status to Hold so the claims will not be billed. It is important to not lose track of claims in a Hold status. They should be reviewed periodically to verify the reason they we...
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Last Updated: 09/14/2022
in Using iSalus Reports
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Purpose The ERA Payments setup window is used in the Automated Payment Posting process. When an ERA is received, a Payment Method Code is supplied in BPR 04. The Payment Method code will map to both a payment type and payment method in the applica...
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Training Overview Billing users generally will be trained using the Billing portal of the system. The following areas are expected to be understood in order for a successful Go-Live: Billing Overview Billing Dashboard Overview: Video | Gui...
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Last Updated: 01/05/2024
in Implementation
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Training Overview Front Office users generally will be trained using the iScheduler, eDocuments, and various areas of the My Task List. The following areas are expected to be understood in order for a successful Go-Live: iScheduler Overview Ad...
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Last Updated: 02/11/2022
in Implementation Best Practices The following guide is an overview of the EMR Portal. Users will gain knowledge of the different areas of the EMR portal including setup and some additional helpful tips To access the EMR, begin by selecting the EMR portal the bottom, left-ha...
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How to Change a CPT Code on a Claim and Submit the Corrected Claim 1.Go To Billing Portal. 2.Click on Billing Query. 3.Search for the Claim you wish to edit. 4.Double click on the claim to edit. 5.The claim will open, Right click on th...