Popular Articles

  1. Edit a Prescription Favorite

    Follow these steps to edit a prescription favorite: Access the Prescriptions/Medications Chart Tab. Select the Prescription Favorite you wish to edit. Select the Favorites  menu list. Select the Edit Favorite menu option. Modi...
  2. Billing

    Training Overview Billing users generally will be trained using the Billing portal of the system. The following areas are expected to be understood in order for a successful Go-Live:  Billing Overview Billing Dashboard Overview: Video | Gui...
  3. NDC Number Format Conversion

    The NDC (National Drug Code) is a unique product identifier issued by the FDA for drugs intended for human use.  Certain insurance companies require that when a drug is reported on a claim, the NDC information must also be attached to that claim. ...
  4. Hold Claims

    Hold claims are claims that a user has purposefully changed the claim status to Hold so the claims will not be billed. It is important to not lose track of claims in a Hold status. They should be reviewed periodically to verify the reason they we...
  5. Implementation Overview

  6. CQMsolutions Quality Reporting

  7. Data Export

  8. ERA Payments

    Purpose The ERA Payments setup window is used in the Automated Payment Posting process. When an ERA is received, a Payment Method Code is supplied in BPR 04.  The Payment Method code will map to both a payment type and payment method in the applica...
  9. Front Office

    Training Overview Front Office users generally will be trained using the iScheduler, eDocuments, and various areas of the My Task List. The following areas are expected to be understood in order for a successful Go-Live:  iScheduler Overview Ad...
  10. HTI-1 2026 Certification Updates