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Question: One of our claims has rejected for "Line Level Procedure Code is Missing or Invalid". How do I fix this rejection? Solution: There are several situations when this can happen: Verify that the procedure code(s) are valid codes in the...
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Training Overview Billing users generally will be trained using the Billing portal of the system. The following areas are expected to be understood in order for a successful Go-Live: Billing Overview Billing Dashboard Overview: Video | Gui...
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Follow these steps to edit a prescription favorite: Access the Prescriptions/Medications Chart Tab. Select the Prescription Favorite you wish to edit. Select the Favorites menu list. Select the Edit Favorite menu option. Modi...
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The NDC (National Drug Code) is a unique product identifier issued by the FDA for drugs intended for human use. Certain insurance companies require that when a drug is reported on a claim, the NDC information must also be attached to that claim. ...
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Hold claims are claims that a user has purposefully changed the claim status to Hold so the claims will not be billed. It is important to not lose track of claims in a Hold status. They should be reviewed periodically to verify the reason they we...
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Last Updated: 01/05/2024
in Implementation
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Last Updated: 09/14/2022
in Using iSalus Reports
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Purpose The ERA Payments setup window is used in the Automated Payment Posting process. When an ERA is received, a Payment Method Code is supplied in BPR 04. The Payment Method code will map to both a payment type and payment method in the applica...
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Training Overview Front Office users generally will be trained using the iScheduler, eDocuments, and various areas of the My Task List. The following areas are expected to be understood in order for a successful Go-Live: iScheduler Overview Ad...