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New Features and Updates General U10663 - Additional Chrome compatibility conversion: Since Microsoft® has begun the process of phasing out Internet Explorer, we have started converting the remaining areas of our software (that were pre...
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Question: One of our claims has rejected showing a message that references Smart Edit . How do I fix this rejection? Solution: Some payers (primarily United Healthcare) are now doing front-end checks similar to NCCI Edits , which they call S...
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Starting on August 5th, all Billing Analytics customers also have access to the Denial Analytics package. Denial Analytics works very similarly to Billing Analytics, but instead of containing a practice's charge/payment/accepted adjustment informa...
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Last Updated: 05/23/2025
in FAQs & Troubleshooting Use one of the following options to contact support and create a new ticket: Please note that to ensure only valid users enter tickets via this screen, all customers submitting support tickets through the portal must be logged into OfficeEMR. ...
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Last Updated: 04/22/2020
in Tools & Resources
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Last Updated: 05/30/2024
in Using iSalus iScheduler
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Question: One of our claims has rejected for "Claim Level Date is Missing or Invalid". How do I fix this rejection? Solution: The primary reason for this rejection is that the Place of Service (POS) on the claim is an Inpatient POS, and there i...
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Last Updated: 10/17/2023
in Interfaces & Features
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