Updated Articles

  1. Using the "Rescheduled" Status

    The "Rescheduled" status allows a practice to create a new appointment for a patient when they need to move the date/time/location of their appointment. This status also alerts the reminder system and prevents the system from sending out i...
  2. EDI Extracts for Manual Claim Submission

    Follow the manual claim submission process to get an EDI Extract.    *NOTE: Please make sure that you are turning off the  auto claim submission .   Step one: After you have processed your batch, locate it i...
  3. Claim Submission

  4. Release 24.103 - February 22nd, 2024

    Executive Summary Lab Results  Enhancements for Consistent Display of Lab Results  Release Note  | Documentation Patient Cost Estimator New "Allowed Amount" Override Option for Cost Estimator ...
  5. Batch Eligibility - My Task Workflow

    The Eligibility section under My Tasks should be reviewed and worked daily when Batch Eligibility is turned on. This will ensure that all patients being seen have active coverage or have been contacted about inactive coverage. Workflow Navigate t...
  6. Eligibility

  7. Enhancements for Consistent Display Across Screens New

    To improve visibility of lab result values that are flagged as out-of-range or abnormal, we are carrying through the color coding we currently use in the AMP Result category (which displays those flagged values in red font ). We are also expandin...
  8. Schedule Setup

  9. Batch Eligibility Setup

    The Batch Eligibility Setup screen consolidates all of the settings for Batch Eligibility into one screen. On this screen you will configure the settings for batch eligibility according to the preferences of your practice. In addition you can ove...
  10. Patient Cost Estimator Setup