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The " Claim Payment Entry - Change Claim status for completed procedures " company setting controls whether a claim's status and level are automatically updated to Done/Completed when a payment posted from the Claim Payment Entry window re...
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The " Claim Payment Entry - Change Claim status for completed procedures " company setting controls whether a claim's status and level are automatically updated to Done/Completed when a payment posted from the Claim Payment Entry window re...
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Last Updated: 09/09/2026
in FAQs & Troubleshooting
Use one of the following options to contact support and create a new ticket: Please note that to ensure only valid users enter tickets via this screen, all customers submitting support tickets through the portal must be logged into OfficeEMR. ...
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The NDC (National Drug Code) is a unique product identifier issued by the FDA for drugs intended for human use. Certain insurance companies require that when a drug is reported on a claim, the NDC information must also be attached to that claim...
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The " Patient Cost Estimator - Insurance - Disclaimer Displayed on Printed Estimate " company setting allows a practice to configure the disclaimer for Cost Estimates to automatically detect when the patient is insured (not self-pay) a...
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The " Patient Cost Estimator - Self Pay - Disclaimer Displayed on Printed Estimate " company setting allows a practice to configure the disclaimer for Cost Estimates to automatically detect when the patient is not insured (self-pay) an...
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The Claim Account Query screen can be found in the Billing portal under the Insurance category on the navigation bar. This screen will display patient account details of the patients populated from the search. The Claim Account Query screen is...
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Beta Feature: Want early access? Reach our to your CSM or create a support case request Beta access Patient Demographics within Patient Setup Screen Overview The Patient Demographics modernization provides a redesigned experience for managi...