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Last Updated: 02/03/2026
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Overview If the a Patient Intake on an iPad closes or exits when taking a photo, but continues to work when uploading a file, the issue is most often related to device settings, browser permissions, or iOS restrictions, rather than the intake wor...
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Prescriber cannot Send prescriptions even after updating their SPI. A prescriber reports that they clicked 'send' and successfully entered their PIN# but then encounter the error " Data on root level invalid line 1 position 1 " preventing the ...
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Why is my MIPS Dashboard Quality Data not building as expected? If Quality data is not building as expected in the MIPS Dashboard, follow the steps below in order. Step 1: Confirm Reporting Year and Group Verify the Reporting Year is corr...
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Last Updated: 01/16/2026
in FAQs & Troubleshooting Reports
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CMS updated the format of certification numbers beginning in 2026. The OfficeEMR 2025 CMS Certification ID is 2025C16KJR0PA58 (the MIPS Dashboard under Reports > MIPS Dashboard was updated to reflect this change). ...
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Last Updated: 01/06/2026
in Company Announcements
Migration Details What is being migrated? iSalus Healthcare currently uses Expedient as a data center vendor, which supports the storage of all data and the network supporting OfficeEMR (officemd.net). For reasons described below, we are in th...
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Last Updated: 12/19/2025
in Using iSalus Reports
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Last Updated: 12/19/2025
in Using iSalus Reports EHI Export
What’s Included in an EHI Export Our Electronic Health Information (EHI) Export is provided to meet ONC §170.315(b)(10) requirements and allows practices to obtain an electronic copy of the EHI maintained in the system at the time of the export...