Updated Articles

  1. CoverMyMeds Settings for Customized Workflows

    ⚠️ These settings are Beta-only in the 9/11/2025 Release    CoverMyMeds (CMM) Settings for Electronic Prior Authorizations (ePA) We have introduced new settings to give practices greater control over how the CMM ePA feature is used. By defaul...
  2. CoverMyMeds ePA Request Filtering

    Filtering options for working your CoverMyMeds ePA requests: We have added new advanced filtering capabilities to compliment practice workflows when using CoverMyMeds for ePA processing. This new functionality includes moving expired, cancelled, ...
  3. Payment Plan Overview and Screens

  4. Access User Settings

    There are various user level settings within OfficeEMR that help customize the user's experience within OfficeEMR. Follow these steps to access and change the user settings for a user: Login to OfficeEMR as an Administrative User. Navig...
  5. User Setup

  6. Transaction History

  7. Prescription Refill Task List

  8. Manage the Prescription Refills Task Queues

    Users have a variety of options when managing the refill tasks queues.  These various queues allow for distinct activities to take place in order to efficiently manage the workflow related to these requests. This article will discuss each queue in d...
  9. Public Health Case Reporting

  10. Using the Public Health Case Reporting Dashboard

      Using the Case Reporting Dashboard Enable Case Reporting Case reporting must be approved by your public health agency before this dashboard is available. See Getting Started with Case Reporting   in Knowledge Out for setup steps....