Popular Articles

  1. Provider Electronic Prescriptions Supervisor Setup

    All providers must be identity proofed and registered with our partner, Surescripts, in order to send electronic prescriptions from the application to pharmacies. If your practice is in the implementation cycle, please reach out to your implementati...
  2. Obtain a DIRECT Email Address

    How to obtain a DIRECT Email address from Secure Exchange Solutions.
  3. Payment Batch Setup

  4. Credit Card Processing - PaySimple

  5. iScheduler Overview and Screens

  6. Batch Payment Posting

  7. Reverse a Credit Card Payment (Receipts Screen)

    To reverse a credit card payment that was taken through the integrated credit card processing portal via the Receipt Details screen, follow the step-by-step guide below. Please note this can also be done from the Quick Pay screen. Step-By-S...
  8. Work Error Receipts

    How to find and work your daily error receipts
  9. Batch Eligibility - My Task Workflow

    The Eligibility section under My Tasks should be reviewed and worked daily when Batch Eligibility is turned on. This will ensure that all patients being seen have active coverage or have been contacted about inactive coverage. Workflow Navigate t...
  10. Template Change Request Form

    Templates may continue to be customized on an ongoing basis as needed by the practice. The Template Change Request form can be filled out via the following link:  https://isalushealthcare.typeform.com/to/RMDpDx ...