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Type of bill codes are three-digit codes located on an Institutional/Facility Claim that describe the type of bill a provider is submitting to a payer. In a Choice database, this information is stored in the Bill Code field in Service Location se...
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Last Updated: 06/24/2022
in Implementation
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Question: One of our claims has rejected for "Claim Frequency Code". How do I fix this rejection? Solution: This particular rejection means that the claim has been sent with a Frequency Code deemed invalid by the Payer. On all claims, the defau...
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When setting up the EPCS IdenTrust Mobile Authentication process, it is imperative that you back up the .PFX (certificate file) that IdenTrust provides. This .PFX file must be loaded as part of the following process: Add your IdenTrust Mobile Ce...
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Overview of the Login Audit Report The Login Audit report is used for pulling data based on user logins. Every time a user attempts to log in, successfully logs in, or logs out, a new record is created. Using the Login Audit Report Using the Adv...
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This article describes the functionality of the feature available within My Tasks > Fax Updox - Inbox. The PDF splitter allows users to organize pages of a received fax and upload individual pages (or groups) to separate patients and folders. ...
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New Features and Updates General U10663 - Additional Chrome compatibility conversion: Since Microsoft® has begun the process of phasing out Internet Explorer, we have started converting the remaining areas of our software (that were pre...
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Starting on August 5th, all Billing Analytics customers also have access to the Denial Analytics package. Denial Analytics works very similarly to Billing Analytics, but instead of containing a practice's charge/payment/accepted adjustment informa...
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When a practice is reporting on collections/payments/income, there are two dates which specifically relate to this data: Deposit Date and Deposit Post Date. The Deposit Date is the date that a payment was received at either the bank or the practi...