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Type of bill codes are three-digit codes located on an Institutional/Facility Claim that describe the type of bill a provider is submitting to a payer. In a Choice database, this information is stored in the Bill Code field in Service Location se...
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Question: One of our claims has rejected for "Claim Frequency Code". How do I fix this rejection? Solution: This particular rejection means that the claim has been sent with a Frequency Code deemed invalid by the Payer. On all claims, the defau...
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Last Updated: 06/24/2022
in Implementation
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When setting up the EPCS IdenTrust Mobile Authentication process, it is imperative that you back up the .PFX (certificate file) that IdenTrust provides. This .PFX file must be loaded as part of the following process: Add your IdenTrust Mobile Ce...
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Overview of the Login Audit Report The Login Audit report is used for pulling data based on user logins. Every time a user attempts to log in, successfully logs in, or logs out, a new record is created. Using the Login Audit Report Using the Adv...
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When a practice is reporting on collections/payments/income, there are two dates which specifically relate to this data: Deposit Date and Deposit Post Date. The Deposit Date is the date that a payment was received at either the bank or the practi...
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Last Updated: 06/17/2021
in Using iSalus EMR Prescriptions Follow these steps to print a patient's medication list: In a patient chart, navigate to the Medications chart tab. Navigate to the Medication History via the History button in the top toolbar. Click on the Report button. Fill ou...
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Question: One of our claims has rejected for "Other Payer Insurance Type Code Missing or Invalid". How do I fix this rejection? Solution: This particular rejection means that Medicare is on the claim as a Secondary Payer, and there is no MSP R...
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This article describes the functionality of the feature available within My Tasks > Fax Updox - Inbox. The PDF splitter allows users to organize pages of a received fax and upload individual pages (or groups) to separate patients and folders. ...