Popular Articles

  1. Login Audit

    Overview of the Login Audit Report The Login Audit report is used for pulling data based on user logins.  Every time a user attempts to log in, successfully logs in, or logs out, a new record is created. Using the Login Audit Report Using th...
  2. I do not have a .PFX saved on my computer and I am unable to complete the EPCS Mobile Authentication setup in iSalus. How do I get the .PFX file?

    When setting up the EPCS IdenTrust Mobile Authentication  process, it is imperative that you back up the .PFX (certificate file) that IdenTrust provides.  This .PFX file must be loaded as part of the following process: Add your IdenTrust...
  3. Denial Analytics is Live!

    Starting on August 5th, all Billing Analytics customers also have access to the Denial Analytics package.  Denial Analytics works very similarly to Billing Analytics, but instead of containing a practice's charge/payment/accepted adjustmen...
  4. Release 22.11 - August 4th, 2022

    New Features and Updates General U10663 - Additional Chrome compatibility conversion:   Since Microsoft® has begun the process of phasing out Internet Explorer, we have started converting the remaining areas of our software (that...
  5. Keys to a Successful Implementation

  6. MIPS Dashboard

  7. How to Contact Support

    Use one of the following options to contact support and create a new ticket: Create a Ticket through the Application's Support Portal Access the Support Portal by clicking on the 'headset icon' in the upper right corner of the app...
  8. MU Dashboard

  9. Statements Overview and Screens

  10. Training Syllabus