Popular Articles

  1. Type of Bill Code Set

    Type of bill codes are three-digit codes located on an Institutional/Facility Claim that describe the type of bill a provider is submitting to a payer. In a Choice database, this information is stored in the Bill Code field in Service Location se...
  2. Login Audit

    Overview of the Login Audit Report The Login Audit report is used for pulling data based on user logins.  Every time a user attempts to log in, successfully logs in, or logs out, a new record is created. Using the Login Audit Report Using th...
  3. Training Syllabus

  4. MIPS Dashboard

  5. I do not have a .PFX saved on my computer and I am unable to complete the EPCS Mobile Authentication setup in iSalus. How do I get the .PFX file?

    When setting up the EPCS IdenTrust Mobile Authentication  process, it is imperative that you back up the .PFX (certificate file) that IdenTrust provides.  This .PFX file must be loaded as part of the following process: Add your IdenTrust...
  6. How do I fix a rejection for "Claim Frequency Code"?

    Question:  One of our claims has rejected for "Claim Frequency Code". How do I fix this rejection? Solution: This particular rejection means that the claim has been sent with a Frequency Code deemed invalid by the Payer. On all cl...
  7. Quick Use: PDF Splitter for Inbound Faxes

    This article describes the functionality of the   feature available within My Tasks > Fax Updox - Inbox. The PDF splitter allows users to organize pages of a received fax and upload individual pages (or groups) to separate patients and f...
  8. Release 22.11 - August 4th, 2022

    New Features and Updates General U10663 - Additional Chrome compatibility conversion:   Since Microsoft® has begun the process of phasing out Internet Explorer, we have started converting the remaining areas of our software (that...
  9. Denial Analytics is Live!

    Starting on August 5th, all Billing Analytics customers also have access to the Denial Analytics package.  Denial Analytics works very similarly to Billing Analytics, but instead of containing a practice's charge/payment/accepted adjustmen...
  10. Keys to a Successful Implementation