New Articles

  1. Release 24.105 - March 21st, 2024

    Executive Summary Company Settings New Setting to Display All Labs on Timeline Hover  Release Note  |  Documentation Lab Results New Option to Remove Lab Results From Patient Chart and MML Release N...
  2. List of Current Change Healthcare Affected Payers With Updated ePS Payer Routes (Updated 8/13/24)

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  3. What You Should Know

    At this time, Change Healthcare (CHC) is continuing its investigation into the February 21st cyberattack and has not completed its analysis of the impacted customer's data. Given the ongoing nature and complexity of the data review, it will requ...
  4. Important Information on Claims Affected by the Change Healthcare Cyber Issue

  5. User Setting: Hide Order Processor and Status in Result Findings

    The setting is used to determine if the Order Processor and Status fields are displayed in the Result Findings/Activities screen . When checked, Company Setting:  Hide Order Processor and Status in Result Findings  will hide the Order P...
  6. eProvider Solutions Emergency Access Clearinghouse Connection Option

    Question:  What is eProvider Solutions (ePS) Emergency Access clearinghouse connection option?  Answer: eProvider Solutions is a clearinghouse that we partnered with to aid with claims submission for commercial payers while Change Healthcare is ...
  7. Release 24.104 - March 7th, 2024

    New Features and Updates Setup Users U15529 - New User Setting to Hide Order Processing and Order Status Fields in Result Findings/Activities' section:   A new user setting within Setup > User > User Settings has been created to...
  8. Using the "Rescheduled" Status

    The "Rescheduled" status allows a practice to create a new appointment for a patient when they need to move the date/time/location of their appointment. This status also alerts the reminder system and prevents the system from sending out incorrect o...
  9. EDI Extracts for Manual Claim Submission

    Follow the manual claim submission process to get an EDI Extract.    *NOTE: Please make sure that you are turning off the  auto claim submission .   Step one: After you have processed your batch, locate it in the  Claim Submi...
  10. Release 24.103 - February 22nd, 2024

    Executive Summary Lab Results  Enhancements for Consistent Display of Lab Results  Release Note  | Documentation Patient Cost Estimator New "Allowed Amount" Override Option for Cost Estimator Release Note  | Document...