Updated Articles

  1. Release 24.104 - March 7th, 2024

    New Features and Updates Setup Users U15529 - New User Setting to Hide Order Processing and Order Status Fields in Result Findings/Activities' section:   A new user setting within Setup > User > User Settings has been...
  2. eProvider Solutions Emergency Access Clearinghouse Connection Option

    Question:  What is eProvider Solutions (ePS) Emergency Access clearinghouse connection option?  Answer: eProvider Solutions is a clearinghouse that we partnered with to aid with claims submission for commercial payers while Change Health...
  3. User Settings

  4. User Setting: Hide Order Processor and Status in Result Findings

    The setting is used to determine if the Order Processor and Status fields are displayed in the Result Findings/Activities screen . When checked, Company Setting:  Hide Order Processor and Status in Result Findings  will hide t...
  5. Using the "Rescheduled" Status

    The "Rescheduled" status allows a practice to create a new appointment for a patient when they need to move the date/time/location of their appointment. This status also alerts the reminder system and prevents the system from sending out i...
  6. Automated Appointment Reminders

  7. EDI Extracts for Manual Claim Submission

    Follow the manual claim submission process to get an EDI Extract.    *NOTE: Please make sure that you are turning off the  auto claim submission .   Step one: After you have processed your batch, locate it i...
  8. Claim Submission

  9. Release 24.103 - February 22nd, 2024

    Executive Summary Lab Results  Enhancements for Consistent Display of Lab Results  Release Note  | Documentation Patient Cost Estimator New "Allowed Amount" Override Option for Cost Estimator ...
  10. Batch Eligibility - My Task Workflow

    The Eligibility section under My Tasks should be reviewed and worked daily when Batch Eligibility is turned on. This will ensure that all patients being seen have active coverage or have been contacted about inactive coverage. Workflow Navigate t...