Updated Articles

  1. Release 26.168 - September 10th, 2026

    New features  | Enhancements |  Resolutions  |  Beta Program   Highlights New Features New "In Collections" Alert for Patients Enhancements C ollection Balance Now Displayed Separately fro...
  2. Company Setting: Display Procedure Code Description on Global Period Alerts

    The " Claim Payment Entry - Change Claim status for completed procedures " company setting controls whether a claim's status and level are automatically updated to Done/Completed when a payment posted from the Claim Payment Entry window re...
  3. Company Setting: Claim Payment Entry - Change Claim status for completed procedures

    The " Claim Payment Entry - Change Claim status for completed procedures " company setting controls whether a claim's status and level are automatically updated to Done/Completed when a payment posted from the Claim Payment Entry window re...
  4. Company Settings

  5. Company Setting: Disable "Create Receipt" on Credit Card Payment Methods

    The " Disable Create Receipt on Credit Card Payment Methods " company setting allows a practice to disables the  Create Receipt  button in the Quick Pay window whenever a Payment Method with the Credit indicator flag is selected . When ena...
  6. How to Contact Support

    Use one of the following options to contact support and create a new ticket: Please note that to ensure only valid users enter tickets via this screen, all customers submitting support tickets through the portal must be logged into OfficeEMR. ...
  7. Add an NDC Number to a Procedure Code

    The NDC (National Drug Code) is a unique product identifier issued by the FDA for drugs intended for human use.  Certain insurance companies require that when a drug is reported on a claim, the NDC information must also be attached to that claim...
  8. Procedure Code Setup

  9. Company Setting: Patient Cost Estimator - Insurance - Disclaimer Displayed on Printed Estimate

    The " Patient Cost Estimator - Insurance - Disclaimer Displayed on Printed Estimate " company setting allows a practice to configure the disclaimer for Cost Estimates to automatically detect when the patient is insured (not self-pay) a...
  10. Company Setting: Patient Cost Estimator - Self Pay - Disclaimer Displayed on Printed Estimate

    The " Patient Cost Estimator - Self Pay - Disclaimer Displayed on Printed Estimate " company setting allows a practice to configure the disclaimer for Cost Estimates to automatically detect when the patient is not insured (self-pay) an...