Popular Articles

  1. Place an Order

    When you initially navigate to the order entry chart tab, you will need to place an order using one of the following tabs: Template, Patient, Diagnosis, Physician, or Search. This is where ancillary medical staff or providers will enter their patien...
  2. Add a Medicare ICN to a Secondary Claim

    There are instances where the primary payer is Medicare and the Medicare ICN number must be sent on the claim to the seoncdary in order for them to process the claim. In these intances you can document the Medicare ICN number on the claim by doing t...
  3. Add your IdenTrust Mobile Certificate to your OfficeEMR User Account

    Once you have installed and backed-up the IdenTrust Mobile certificate on your computer, you will added it to your OfficeEMR user account. WARNING :   The Mobile Authentication Process can only work in the Google Chrome browser.  If you prefer to...
  4. Using the Refund Maintenance Tool

    The Refund Maintenance tool is used when an invalid or inaccurate credit has been assigned to a particular claim. This may be caused by a Refund Error, an accidental posting error, or a mis-assigned credit. Note the claim number(s) with the cre...
  5. Choice Analytics

    About Choice Analytics Choice Analytics is a powerful tool that allows a practice to produce custom reports against key business metrics using Microsoft Excel. For each requesting site, iSalus creates a data model in SSAS that is repopulated with d...
  6. Procedure Codes Overview

    Procedure Codes are numeric or alphanumeric identifiers used for the classification of medical services. These codes are used for billing and tracking purposes. A single operation or treatment may include several procedure codes. The Procedure...
  7. My Task - Communications

    The My Tasks Communication is an “inbox” of communications sent interoffice. Communications can either be sent as a message or a task. Additionally, communications can be a general interoffice message, i.e. informing users of a meeting or linked to...
  8. Billing: Claim Submission Manual

    Workflow: Claim Submission Manual Step 1: Click on Billing               Step 2: Go to the prepare area of the Revenue Wheel.               Ready for Processing - Claims that are currently ready to be sent out Step 3: Click  on the M...
  9. My Task - Fax UpDox

    Overview of My Task - Fax (UpDox) The My Tasks Fax (UpDox) portal is used to manage electronic faxes that are sent to your practice. This portal allows you to see new faxes received for numbers that have been assigned to you. Once received, you ...
  10. Release 24.100 - January 11th, 2024

    Executive Summary Patient Flags New Patient Flags Setup Screen Release Note  | Documentation Patient Flag Assign Access Release Note |  Documentation Advanced Search Filter for Patients With Patient ...