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Getting the Message "Unable to Send the Token at This Time" for certain phone numbers only?
If a user sees “Unable to send the token at this time” when sending a 2FA text token to certain mobile number(s) only, the mobile number has ...
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Created On: 03/17/2026
in Release Notes
New features | Enhancements | Resolutions
Highlights
New Features
Enhancements
New MML Opt Out Column Display Setting Added to Appointment Report Patient Transaction History - New Print Comments Option
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New CCDA Company Settings
ONC certification standards define required data elements for CCDA exports. These settings allow practices to make limited configuration adjustments in circumstances where organizational policy, regulatory considera...
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Overview If the a Patient Intake on an iPad closes or exits when taking a photo, but continues to work when uploading a file, the issue is most often related to device settings, browser permissions, or iOS restrictions, rather than the intake wor...
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Prescriber cannot Send prescriptions even after updating their SPI. A prescriber reports that they clicked 'send' and successfully entered their PIN# but then encounter the error " Data on root level invalid line 1 position 1 " preventing the ...
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Why is my MIPS Dashboard Quality Data not building as expected? If Quality data is not building as expected in the MIPS Dashboard, follow the steps below in order. Step 1: Confirm Reporting Year and Group Verify the Reporting Year is corr...
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CMS updated the format of certification numbers beginning in 2026. The OfficeEMR 2025 CMS Certification ID is 2025C16KJR0PA58 (the MIPS Dashboard under Reports > MIPS Dashboard was updated to reflect this change). ...
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Created On: 01/07/2026
in Release Notes
New features | Enhancements | Resolutions
Highlights
New Features
Enhancements
New Company Setting to Display Insurance, Unsubmitted, and Do Not Bill Aging Balances in Patient Summary
New Proced...