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This article describes the necessary steps an ID.me prescriber must take in order to update or reset their multi-factor authentication (MFA) method with ID.me. Steps to Complete The ID.me login for users - including the MFA method - is control...
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The Record Locator Profile is used as an alternative address and contact info screen for practices using our Record Locator (RecordSync) feature. Customers whose details in the "Company Profile" do not meet Surescripts' requirements, such as pract...
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The Check for New or Established Patient Procedure Company Setting for Claim Validation Rules allows users to determine when charges should be classified as a New Patient Visit or an Established Patient Visit. Enabling this setting will...
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The Send Receipt Detail to MML Account company setting allows users to to display patient receipts within the patient's MML account. Enabling this setting adds patient receipts to the Payment History section under Billing within the MML account,...
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The Prompt Insurance Assignment for Appointments Missing an Insurance company setting allows users to automatically update any current and future appointments missing insurance with the newly added insurance via a prompt. Enabling this setting w...
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Created On: 05/23/2025
in Release Notes
New features | Enhancements | Resolutions
Highlights
New Features
Enhancements
New RecordSync (Record Locator) Feature
New Company Setting: Prompt Insurance Assignment on Appointments Missing Insurance
New...
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The product's CMS EHR Certification ID for 2025 reporting is 0015CZR826A3XBH . This ID is required for attesting Promoting Interoperability scores to CMS and Medicaid. Developer : iSALUS Healthcare Product Name: OfficeEMR Version : 2021 ...
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Created On: 05/22/2025
in Using iSalus EMR Letters
Voiding and Reauthorizing a Patient Letter Users can now void patient letters (including signed documents) when they are created in error—such as being attached to the wrong patient. This feature ensures proper audit logging and compliance wi...
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Created On: 05/01/2025
in FAQs & Troubleshooting
When contacting support to create a ticket via phone or email, you will be required to provide a 6-digit PIN to validate your identity during the Support process. This user-level Support PIN is generated within the application and is good for 24...
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When engaging with our electronic case reporting (eICR) module for Public Health Agency (PHA) reporting, the process uses an automated trigger code table built into OfficeEMR to determine when to build and automatically send an eICR. OfficeEM...