Updated Articles

  1. Company Setting - Populate Primary ICN Number When This Payer is the Secondary

    The " Populate Primary ICN Number When This Payer is the Secondary"  company setting allows a practice to pull the ICN number from the 835 when the deposit/claim is posted from the primary payer response, and then add the ICN number to the Origi...
  2. New Company Setting - Override Default referring to rend. provider when Medicare Requirement

    The " Override Default referring to rend. provider when Medicare Requirement"  company setting allows a practice to enter a comma delimited list of provider IDs that should ignore the setting "Default referring to rend. provider when Medicare" i...
  3. Release 25.139 - September 11, 2025

    New features  | Enhancements | Resolutions Highlights New Features Enhancements New Public Health Case Reporting Dashboard New Patient Expired Credit Cards View New Text to Pay Links Reports Sa...
  4. Run a PDMP Report

    iSalus Healthcare has integrated with APRISS Health to support PDMP reports in participating states. If you have not yet been approved by APRISS Health with an interface credential, complete the initial setup here . Provider Setup Note:  In th...
  5. iScheduler Overview and Screens

  6. Patient Appointment List

    The Patient Appointment List provides a complete view of a patient’s past, current, and future appointments. Use this screen to review appointment history, check statuses, and take action on upcoming visits. The Patient Appointment List screen...
  7. Results

  8. Result Queues

    The My Tasks - Results screen has several different queues that are used to organize results.  This article will explain these various queues, their purpose, and how a result might get here. Open - Results Received This queue represents re...
  9. User Settings

  10. User Setting: Unsolicited Results Processor

    The setting is used to define the  User or User Group to assign Unsolicited Results to if an HL7 ORU file is received that contains a matching NPI to the user's ID.me  Verify Provider Connection.  This setting works in unison with the Company...