Updated Articles

  1. MIPS Reporting & RecordSync

    Eligible clinicians can attest to the Health Information Exchange (HIE) requirement of the MIPS Promoting Interoperability (PI) performance category by participating in the RecordSync bi-directional exchange.   TIP: If you do not see  HIE Bi-D...
  2. RecordSync | Record Locator & Exchange

  3. MIPS Dashboard

  4. ONC 2015 Edition CMS EHR Certification ID (2025 Reporting Year)

    The product's CMS EHR Certification ID for 2025 reporting is 0015CZR826A3XBH . This ID is required for attesting Promoting Interoperability scores to CMS and Medicaid. Developer : iSALUS Healthcare Product Name:   OfficeEMR Version : 2021 ...
  5. Getting Started

      Record Locator Setup Checklist:   Required :  Set up 'Record Locator Consent' Usage Checkbox - This setup item exists within Setup > Patients > Gear > Setup > Miscellaneous > 'Record Locator Consent' and typically requires an Prac...
  6. Record Locator Profile

    The Record Locator Profile is used as an alternative address and contact info screen for practices using our Record Locator (RecordSync) feature. Customers whose details in the "Company Profile" do not meet Surescripts' requirements, such as pract...
  7. Overview of RecordSync

    RecordSync is a bi-directional document exchange feature that leverages the Surescripts Record Locator & Exchange network to access documents from connected health systems through a national health data exchange framework called Carequality. This ...
  8. Release 25.136 - June 5, 2025

    New features  | Enhancements | Resolutions Highlights New Features Enhancements New RecordSync (Record Locator) Feature New Company Setting: Prompt Insurance Assignment on Appointments Missing Insurance New...
  9. How to Generate/Use the Support Pin

    When contacting support to create a ticket via phone or email, you will be required to provide a 6-digit PIN to validate your identity during the Support process. This user-level Support PIN is generated within the application and is good for 24...
  10. How to Contact Support

    Use one of the following options to contact support and create a new ticket: Please note that to ensure only valid users enter tickets via this screen, all customers submitting support tickets through the portal must be logged into OfficeEMR. ...