Updated Articles

  1. User Setup

  2. Setup Two Factor Authentication Error Message

    Getting the Message "Unable to Send the Token at This Time" for certain phone numbers only? If a user sees “Unable to send the token at this time” when sending a 2FA text token to certain mobile number(s) only, the mobile number has ...
  3. Setup Two Factor Authentication

    Two-factor authentication (2FA) is quickly becoming the standard setup for any user needing to login to a system that contains secure data.  The two-factor authentication process requires a user to have User ID Password Company ID ...
  4. HTI-1 2026 Certification Updates

  5. 2026 CCDA Company Settings (New)

    New CCDA Company Settings ONC certification standards define required data elements for CCDA exports. These settings allow practices to make limited configuration adjustments in circumstances where organizational policy, regulatory considera...
  6. 2026 CCDA Style-sheet

    2026 CCDA Style-sheet The simplified, modern CCDA viewer delivers improved readability and full support for all CCDA versions: Anywhere users view CCDA documents in the EMR or from our MyMedicalLocker patient portal users will...
  7. Unsolicited Documents

  8. [POST] Documents

    The POST  documents method allows for an external vendor to save documents and mark them for review (optional). These documents would be checked for malware and subsequently saved to eDocuments (Patient, Payer, or Resource). If a document DOES NO...
  9. Release 26.151 - February 26, 2026

    New features  | Enhancements |  Resolutions Highlights New Features Enhancements New Company Setting to Display Insurance, Unsubmitted, and Do Not Bill Aging Balances in Patient Summary New Proced...
  10. EMR Field Updates with USCDIv3 Value Sets

    ONC/USCDIv3 - Field with Value-Set Picklists (Expanded or New) To support ONC USCDI v3 requirements, select EMR fields that use value-set picklists have been expanded, updated, or added. Where changes were required, existing values were mapp...