Updated Articles

  1. Release 19.7 - November 17th, 2019

    New Features Billing Payment Posting (ERA and EOB) Overhaul - Phase 1:  iSalus is very excited to announce the first phase of our ERA/Payment Posting overhaul.  This overhaul of the payment posting process will save hundreds of hours ...
  2. ERA Claim Status

    Purpose The ERA Claim Status setup window is used in the Automated Payment Posting process.  Once a claim has been ran through the Automated Payment Posting logic, the system will attempt to set the correct Claim Status and Claim Level so that...
  3. Appointment Reports

    The Appointment Report is used for pulling data based on scheduled appointments. This may include appointment data, patient demographic data, and more. If you have set display settings already, you may skip to step #6.  Navigate to the Rep...
  4. PDMP Integration Setup

    iSalus Healthcare supports an integrated solution to run PDMP reports directly through the EMR portal of the system in coordination with APRISS Health. This integration request can be completed with the steps below.  A practice administrat...
  5. Run a PDMP Report

    iSalus Healthcare has integrated with APRISS Health to support PDMP reports in participating states. If you have not yet been approved by APRISS Health with an interface credential, complete the initial setup here . To run this report for a patient...
  6. Vitals Summary Table View

    The setting is used to determine if the Table View or the Graph View is displayed when clicking on a Vitals Clinical Marker on the timeline. By default, all users see the Graph View.  If the setting is on for you user, you will see the Table Vi...
  7. User Settings

  8. Change Claim Status for Completed Procedures

    The setting is used to in conjunction with the auto-receipt posting process. By default, when a receipt posting causes the entire balance of the claim to be $0.00, the claim status is set to Done.  In the event that this causes a workflow issue...
  9. Copy an Existing Claim

    There are a number of reasons why a user may need to copy an existing claim. The most common reasons are that the provider performs the same procedures every visit, and does not complete a new Superbill, or that a claim needs to be split, and proced...
  10. Adding a Note to a Claim

    Occasionally, you may need to send a note or documentation to a payer on a claim. Traditionally, those notes go in Box 19 of the CMS-1500 Form, or in the NTE field of the 837 Electronic Claim.  In an open claim, click the Add Information butt...