Updated Articles

  1. EMR Summary Vitals Screen

  2. Overview of EMR Summary Vitals Screen

    The EMR Summary Vitals Screen provides users with graph's and data point views of vitals and lab result for a specific patient. This views are tailored based on both available global data (lab) configurations, practice and user settings, all based...
  3. RxHub History Request: Eligibility has not been run for patient

    This article will describe the reason you may receive the following error when running the RxHub History for a patient. Potential Cause The patient's insurance information is inaccurate or incomplete within the Patient Setup. Try This: Ver...
  4. Indexing & Tasking eDocuments

    Most files available within the Surescripts Record Locator will be CCDA files. Please note that if a file is not a CCDA file, the "Save As eDocument" screen will prompt you to select how and where to save the file (same workflow as with other eD...
  5. MIPS Reporting & RecordSync

    Eligible clinicians can attest to the Health Information Exchange (HIE) requirement of the MIPS Promoting Interoperability (PI) performance category by participating in the RecordSync bi-directional exchange.   Scoring Required to Attest ...
  6. Viewing requested records in Sharing History

    You can review all the previously requested documents or records by navigating to the Sharing History tab. Once in a patient's chart, select the Surescripts Record Locator chart tab. Search for documents using the available filte...
  7. Merging CCDs with RecordSync & the Reconciliation screen

    Please note that if a document is not a CCD, it will be imported as an eDocument. For more information on importing non-CCD documents into eDocuments, please refer to our  Indexing and Tasking eDocuments  article. Follow these ste...
  8. Retrieving documents using RecordSync

    Once in a patient's chart, select the Surescripts Record Locator chart tab.  Based on your office SOP, you must ensure the RecordSync & Consent for Surescripts has been provided (opted in) by the patient and the Record Locator & Ex...
  9. Getting Started

    Record Locator Setup checklist:    Required :  Set up Role 'Surescripts Record Locator' - This role allows users to see/use the Surescripts Record Locator chart tab . Optional : RLE Consent Template Letter - Set u...
  10. Overview of RecordSync

    This feature is currently in BETA. It is expected to be released to all customers in early May; giving practices enough time to establish workflows before the 180-day reporting period for H2 of 2025. RecordSync is a bi-directional document ex...