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Getting the Message "Unable to Send the Token at This Time" for certain phone numbers only?
If a user sees “Unable to send the token at this time” when sending a 2FA text token to certain mobile number(s) only, the mobile number has ...
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Two-factor authentication (2FA) is quickly becoming the standard setup for any user needing to login to a system that contains secure data. The two-factor authentication process requires a user to have
User ID
Password
Company ID
...
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New CCDA Company Settings
ONC certification standards define required data elements for CCDA exports. These settings allow practices to make limited configuration adjustments in circumstances where organizational policy, regulatory considera...
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2026 CCDA Style-sheet
The simplified, modern CCDA viewer delivers improved readability and full support for all CCDA versions:
Anywhere users view CCDA documents in the EMR or from our MyMedicalLocker patient portal users will...
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The POST documents method allows for an external vendor to save documents and mark them for review (optional). These documents would be checked for malware and subsequently saved to eDocuments (Patient, Payer, or Resource). If a document DOES NO...
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Last Updated: 02/19/2026
in Release Notes
New features | Enhancements | Resolutions
Highlights
New Features
Enhancements
New Company Setting to Display Insurance, Unsubmitted, and Do Not Bill Aging Balances in Patient Summary
New Proced...
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ONC/USCDIv3 - Field with Value-Set Picklists (Expanded or New)
To support ONC USCDI v3 requirements, select EMR fields that use value-set picklists have been expanded, updated, or added. Where changes were required, existing values were mapp...